Customer Ratings & Reviews

Unfortunately, this turned out to be a disappointment. The duo oven didn't work as I was told. Turning on the top oven always heated up the entire oven. No point in duo. Then it wouldn't get way too hot. The knobs on this unit are odd. The front burner is controlled by the 2nd inside knob. Very unusual. Has a lot of flame throw but the grates are so thin that it heats up your pans to the 10th power and is so hot that it's dangerous. Using low heat causes the flame to sputter. Was just not happy. Returned it.

some concern over samsung stove knobs as my previous samsung stove knobs failed and cost 78.$ each to replace

I purchased the Black stainless steel version of this range. Apprently the finish peeling is a known issue, yet they continue to sell it. I had no idea until 3 months in it started peeling in a place where it doesnt get touched. Using a soft cloth makes it peel right off. Even though installed by a professional, the burner heat is either full blast or “low” but even low on the smallest burner cannot hold a simmer without scorching the bottom of rice. I am just about to lose knob number 3. They are plastic on the inside and it wears down very quickly and the knobs fall off. the two section oven is a joke. I get that its only separated by an insert but we cannot get the thermostat adjusted so that the temp range is within 25 degrees of fhe desired temp when trying to use the upper oven. I wonder if any of these high reviews were left after the first three days of owning this unit. Mine is 4 years old and its embarassing. I also tried to add photos and the app wont let me….hmmmm