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Customer Ratings & Reviews

$1,299.99
Save $230
Comp. Value: $1,529.99

Customer reviews

Rating 4.6 out of 5 stars with 585 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the double oven feature and the ease of use of this range. Many also appreciate its appearance and various features. However, some customers have expressed concerns about the grates and the design of the knobs. Others have mentioned issues with the timer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 585 reviews
  • Rated 5 out of 5 stars

    Awesome appliance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is very excellent! Learned that whenever we used both ovens must be between 25 degrees difference. (I.e. - 350/325 ok and if 400/200, cant do that) So far we are so satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gas range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my samsung 6.0cu.ft. smart freestanding gas range with flex duo, stainless cooktop & air fry stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Samsung double oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the double oven feature! Dinner and dessert will cook at the same time! Air fryer also very useful than the countertop altnerative. I can cook more at the same time and not have to do several batches.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    You should buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stove, perfect for small or large dinners. Since I bought it, I have not burned anything!

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Recomended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awwsome i love it I love the oven the quality is so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy does stand by its products.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the stove-However----it was necessary to replace the original purchase because of misfireing burners(ticking when not use). My replacement is facing repair next week because the door to the lower oven does not open when the handle latch is pushed,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated kitchen

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my stove, really updated my kitchen. Love the air fryer most

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need time to figure out the ovens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought a double oven stove would be amazing as I love to bake and cook… sadly I just couldn’t get used to this stove… it burned some items and left others raw… I think if I had more time I would be able to figure it out but I just don’t have that kinda time to keep testing things so exchanged for the normal oven

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the feeling of dealing with an oven that does not bake correctly, ValerieG. Let us help.

      Here is a link with troubleshooting steps when the food doesn't cook evenly.

      The oven does not cook well:
      https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-cook-well-2

      You may also check page 59 of the user manual for other suggested actions when the oven doesn't bake/roast properly.
      https://downloadcenter.samsung.com/content/UM/202405/20240517164725618/01._DG68-01379A-04_IB_FULL_EN.pdf

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147299477) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 4 out of 5 stars

    NEED BETTER INSTRUCTIONS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 22 years of an old stove I'm a little bit leary of these modern ones. Would be nice if there was a cookbook included or some better instructions. I had to have someone come out because I was afraid I'd blow myself up. Geek Squad was nice but still would have appreciated a little bit more instructions. Every site I go to for information they all say something different. My own Geek Squad send out a person to help. Have had stove now for about 6 weeks and still haven't used the oven. Oh and when I called The Geek Squad the little girl on the other side chewed my butt because I called it a STOVE and not a RANGE!! Sorry at my age it's always been a stove until the day I die it will still be a stove.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gas stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed it. Attempted to use for Thanksgiving and it would not go over the 175 preheat mode. There is no indication on screen for demo mode being able.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RachelM,

      We understand how frustrating it must be to install a new range for a big holiday like Thanksgiving, only to find that it won’t heat past 175°F. We’re here and fully willing to help you get this resolved so your oven can operate at its proper temperatures.

      To guide you through the next steps, please follow the troubleshooting link below and be sure to click on the embedded links within the article for additional support:

      Samsung oven temperature issues
      https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-heat

      Should you need further assistance, you may contact us through any of the channels below, and our team will be ready to support you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151548258) to help our team pull up your information.

      Thank you.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    This Range Does the Job!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we're happy with the range itself. Getting one that was not damaged and installed was not easy and the Best Buy associate in-store was not helpful in the end. But, we're fine with the appliance. I'll know more after our big holiday dinner next week. It cleans up easily on top and shows no fingerprints. I did use the air fry basket (forgot to use a drip pan) and it caused a lot of splatter for frozen French fries (no grease used.) Made a mess in the bottom that was hard to get out. The air fry basket also does not clean up well. I tried everything and it's still stained and spotted. The convection heat bakes on splatter and stains to the basket. That needs a better design.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Sexxy chrome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the double oven so many things can fit at one time I didn’t know there was a warmer which a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Stove

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic me and my wife are so happy with this stove. The air fryer is amazing so easy to operate. We love this stove so much we just perched one for our daughter’s house.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 4 out of 5 stars

    Stove

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the double oven to single oven. I haven't used the griddle part yet but the five burner stove top is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    It cooks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the dual oven. I am a single man and i dont always need a foll oven to cook some things. I will always have the full oven to cook large meals. I realy like the flexibility to do that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A stove with many features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used all the features of this gas range I will say this stove cooks very well. It took me a little while to figure out how to choose which oven I would be using and how to set the temperature for the correct oven. Turning the light on and off was a bit tricky, you swipe lightly over the icon instead of pressing the little bulb icon. I am looking forward to using all the features this gas range has.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Great range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the air frying option. The oven leaves everything well baked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be spoke dual

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. the fact that it can also air fry is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great range with air fry that works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this range. Air fryer works awesomly. Griddle is perfect for breakfast foods and burgers. Very nice upgrade from the range we got with the house.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 4 out of 5 stars

    We’ll done Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove! Works well and with dual oven! Got this as an open box and was in great condition!

    I would recommend this to a friend