Customer Ratings & Reviews

One of the reasons I bought this stove was the smart feature of preheating the oven from an app. I was really disappointed because that is not how it works. You can set the temperature from your app, but you then have to go to the stove and press the button for it to send the setting to the oven, which kind of defeats the purpose. The oven also gets so hot that you can barely touch the display to turn on and off timers or change the oven temperature. But it does cook food great!!!

Love my new range! The techs were very professional and took care not to scratch other appliances

My wife likes it, she loves the built in air fryer. The only thing missing is the ability to have the "keep warm" setting only on one side of the flex duo. The Smartthings software it connects to poor as well.

Purchased april 14 2025 baking in the top oven had be awful burning the top of my food on separate occasions. Its behaving as if its on broil.rather than bake. Very disappointed in this product already.

all our appliances from, microwave, refrigerator, washing machine, dryer and tv are samsung. adding this samsung gas range makes our home more beautiful and i’m loving the gas range more n more now coz i can do broil & bake at the same time, how cool is that…

Had an electric stove and went to this gas stove and it’s definitely the best purchase I’ve done for my house. The split ovens comes in soo handy

It is great having the dual and full over in the same unit. Burners fit my pots and heat things quickly. Center grill heats evenly making it easy to cook on.

Horrible! Sad to say we went with Samsung as we have always been happy with them & no problems. This one, We have been without stove/oven for a month. Ordered this one, had to wait almost 2 wks. We picked it up had it installed, as usual you have to pay for that. Installer couldn't get oven to work after working on it for almost 3 hrs. I called Samsung tech support spent over 2 hrs. on phone with them still didn't work. They are now refunding me my money & having Best Buy contact me to either receive a gift card which I paid by check for this or a new one. It will take 3-5 business days for Best Buy to call me & then another 2-3 weeks to get the stove in. Keep in mind in 5 days it will be November 1st. There goes my holidays for cooking as is they already won't help out with pay back on how I'm to eat as that is your main way of eating. I seldom eat out & I'm 25 mins. from food establishments.

Love my new stove. I like that i can use my phone to keep track of my oven,time,temperature. Over turns itself off so don't have to worry about Over baking.

The stove performs very well on daily cooking. We are still exploring the stoves features.

I gave this oven a 2 star because a big feature for it is the duo oven temperature. What isn't advertised is that by using the duo feature it throws the heat and cooking times off for everything you cook. We had a service technician come out from Best Buy and he literally told us that the duo feature was not meant to be reliable for regulated temperatures or cooking times. We disabled the duo feature, and as a regular oven it does a great job. Would I buy it again absolute NO! Save your money, and buy a single oven unit.

I've only had it for a month but no problems thus far! Love the look of it, everything's working great, and installation was smooth and professionally done.

I love this stove, I owned one in my previous house I just sold and repurchased because I love it so luch

Excellent service everything I got in Best Buy is the best quality I’ll never go to other place I highly recommend your store to family and friends thanks for the good service.

This is an excellent range. Tip: preheat the oven before putting food in as it is heated by direct flame which may scorch the food if you put it in early.

Love, love my new gas range. I love having the double-oven/single oven flexibility. Only drawback...small pans do not sit well on the gas grates.

I love the fact that you can bake at two separate temperatures.

It’s a perfect fit in the space where our old microwave was, yet it’s larger. Works great.

The ranger is excellent fast and good only thing I notice is while cooking the big vessels cannot accommodate the area of cooking

One of the best purchases I've ever made-- Highly recommend...