Customer Ratings & Reviews
- Model:
- NX60A6751SS
- SKU:
- 6469037
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the double oven feature and the ease of use of this range. Many also appreciate its appearance and various features. However, some customers have expressed concerns about the grates and the design of the knobs. Others have mentioned issues with the timer.
This summary was generated by AI based on customer reviews.
Beautiful stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top works great haven’t tried the oven or air fryer, but is looks great
I would recommend this to a friendSamsung 6.0 cu ft Flex Duo gas range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve installed this Samsung gas range a month ago. It has met our expectations and then some.
I would recommend this to a friendDisappointed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to review product when you guys don’t communicate or do what we paid for!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with the delivery of the range, please contact Best Buy's customer service department at (888) 237-8289. They are open 24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
Too complicated for me, but I am old.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am giving this one star simply because I am too old to figure out how to work it (I am 63). I read the manual twice, took notes and still can’t figure out how to use the oven. I use the cooktop but got a toaster oven so I could bake. If you are good at figuring out this stuff it sounds like it would be a wonderful stove. Just not for me :-(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bonnie S,
We understand that with the technology available it can be overwhelming; however, that shouldn't be the case and that is why we are here to help you.
To better assist you and collect more details, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1146715569 to help our team pull up your information.
Leo
Tripping issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ran on a 110 outlet and it keeps tripping the breaker.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand how important it is to ensure that your household has a working range to prepare meals. Let's go ahead and check your best options.
This range has electrical requirements of 120 V/60 Hz /20 A to ensure normal operation. You can reference the link below and see page 16 (Electrical requirements) to have a licensed electrician ensure that the necessary elements are being met.
Installation manual:
https://downloadcenter.samsung.com/content/EM/202212/20221227115216685/Install_NX60A6_DG68-01337A-00_EN-MES-CFR_201230.pdf
Should you need further assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148327408) to help our team pull up your information when you message us.
Have a great day,
-Ernest-