Customer Ratings & Reviews
- Model:
- NE63A6711SG
- SKU:
- 6447872
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry and Griddle, particularly its air fry function and overall performance. Many appreciate its ease of use, convection technology, WiFi connectivity, and various features. Some customers have noted concerns about the glass top's susceptibility to scratches, the visibility of the controls, and the accuracy of the color representation in pictures.
This summary was generated by AI based on customer reviews.
Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At 85 years old I would prefer to have an owners manual for how to operate.
I would recommend this to a friendVery good looking stove.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a very good range. Burners heat up very quickly and looking forward to learning how to use the convection oven.
I would recommend this to a friendSamsung Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been an outstanding purchase for our home. Performs excellent.
I would recommend this to a friendSo far so good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Quick boil feature on one burner is nice.
I would recommend this to a friendGreat but pre-heat time is long
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks great. Huge upgrade from our old stove. Only drawback is the oven takes a long time to preheat.
I would recommend this to a friendHands clapping
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A round of applause please for this oven range it is fantastic
I would recommend this to a friendThey had in stock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Knew the stove we wanted but had a difficult time finding a store that actually had stock and could deliver w/I days. Thank you
I would recommend this to a friendLove my new stove:)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's exactly what we ordered, fast delivery! There was, however, a scratch by the on/off knob:(
I would recommend this to a friend- Cons mentioned:Color
color is different
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful range, wish I could have physically seen in store. Color on the site is nothing close to what it looks like for real. I was disappointed in that aspect. Also, be prepared to make sure you have the correct cleaning products. You can't just wipe with any ole rag. It will leave scratch marks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there tuscansteeel, I appreciate you taking the time to share your feedback on your new Samsung Range. I am happy to hear you are loving the unit so far. We would like to thank you for choosing Samsung and being a part of our family. ^Brad
Samsung Range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally Best Buy delivered a range without dents. I like this range, working good so far.
I would recommend this to a friendMISS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I'm a baker and have made several cakes already. All turned out great.
I would recommend this to a friendBe sure you want to pay for the bells and whistles
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove is very good, but two things I hate. You can't set the time unless you use the app and secondly the griddle that is included is horrible to clean. I've used it about 4 times now and I think it's ruined.
I would recommend this to a friendBrand response from Samsung
Posted .Good day, NatalieP.
We understand the need for a proper working range at home.
The kitchen timer and clock on your range can be set aside when using the app. On pages 29–30 of the user manual, you will find instructions on how to set the kitchen timer and clock.
https://downloadcenter.samsung.com/content/UM/202112/20211214153925301/NE63A6711_AA-01_EN-MES-CFR_210901.pdf
For additional assistance, you may also visit the links below.
Set or clear the timer on your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00088062/
How to set the clock on your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00089342/
The best time to clean the griddle is right after cooking, as soon as it's cooled down enough. Here are the links to help you clean it, as well as the other parts of the range.
How to clean your Samsung gas cooktop (Cast-iron griddle, grates, and wok grate):
https://www.samsung.com/us/support/answer/ANS00049945/
How to clean electric and gas ranges:
https://www.youtube.com/watch?v=pCLkUo4ns6w
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145685938) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
Oven does not work after one year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for year one. Then oven failed to heat to selected temperature although system said it had. Extremely hard to get technician put despite extended warranty. Technician came, said it was fixed. Finally bought an oven thermometer. Set heat to 350. Alert sait it had preheated. Thermometer read 325 then started falling. Now, 10 min in, below 300. Expensive junk.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand how you feel regarding this range. We are here to help you.
Please see page 55 of the user manual for steps to take when the range oven is not heating to the right temperature.
https://downloadcenter.samsung.com/content/UM/202502/20250219150835685/O_01._IB_FULL_NE5000A_NE63A6711_EN.pdf
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1150358800), and it will help our team pull up your information.
^Rodel
- Pros mentioned:Air fry
This will do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit our needs. Air fryer is amazing. Griddle can slide around if not careful.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Jayk, I would like to congratulate you on your new Samsung Range and appreciate you taking the time to post a review. We are glad to see that you are loving your new unit and we welcome you to our family. Thank you for choosing Samsung in your home. ^Brad
Samsung stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new stove cant wait to use it!! waiting on kitchen remodel to be done!
I would recommend this to a friendKitchen electric range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this item, very nice and easy to use
I would recommend this to a friendBest stove i've ever owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love the smart functions, performs really well.
I would recommend this to a friendGood review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time Curtis excellent service Can't say anything bad about these guys
I would recommend this to a friendBest oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves to cook. This Samsung cooks evenly and looks good too.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Fish! Thanks for your review of this Samsung range! ^Ty
Good stove, bad service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove, top scratches easily. Poor installation techs.
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thanks for your review. ^Ty