Customer Ratings & Reviews
- Model:
- NE63A6711ST/AA
- SKU:
- 6447870
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the air fryer basket, ease of use, and convection cooking capabilities of this range. Many appreciate the sleek design and the inclusion of WiFi connectivity, while some find the glass top difficult to maintain and the controls challenging to read. The quick heating speed is also frequently praised. Overall, the positive feedback on features outweighs the negative comments.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product if I would I would buy it again.
I would recommend this to a friend Nice stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the stove it is versatile and looks great. You can have the app on your phone and use so many different features.
I would recommend this to a friend- Pros mentioned:Air fry
Loving my Samsung appliances
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best oven/range I have ever owned! Love being able to use the app to go ahead and preheat so it's ready to go when I walk in the door when were on a time crunch!! The griddle is also wonderful to have right there with me while I'm making breakfast. I can actually keep an eye on my pancakes while I'm making my eggs and bacon or whatever else at the same time!! Super convenient and the look is beautiful!! We bought a Samsung fridge last year and this year was the oven upgrade, hoping to do the same next year with a washer and dryer : )
I would recommend this to a friend Love Samsung Appliances
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Love My New Samsung 6.3 Freestanding Electric Range...Wish they could do something to improve the cooktop for stains though,,,,
I would recommend this to a friend- Pros mentioned:Ease of use
Good range.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For starters... it's a really good stove. Chief complaint is the griddle. It doesn't heat evenly. Size and ease of use are great. Cleaning the stove top is a bugger. Smart control is awesome. We'll it looks great, too.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, we thank you for your review and we are sorry to hear of the concerns you have expressed regarding your appliance. Here is a link to a troubleshooting guide for your concern on the griddle (https://bit.ly/32AKyEN). If this doesn't help the issue please reach out directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144024270) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Could be better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it's okay. The top gets damaged/scratches way too easy. We've had this for less than half a year but looks like we've had it much longer from how easy the top gets worn.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We certainly understand how you feel about this experience. Let's aid you with this, Jayspray.
For your reference, I've shared a care and cleaning guide to ensure and prevent further scratches. Thus, it will help with the proper cleaning of the unit. Kindly watch the YouTube video and visit the hyperlinks for additional help.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148654992, to help our team pull up your information.
Have a great day!
^Chrystel
Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of options with my new range. Looks beautiful, and excited about trying out the dehydrator. So many whistle and bells but the music it plays once done is really neat. So far I really like everything about this range. Did great on my thanksgiving turkey.
I would recommend this to a friendWorst stove of my lfe!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have moved 19 times as an adult because of employment. I have used 23 different stoves from new to very old. I bought this new last November and it has continued to frustrate me every time I use it. The oven is off, not a huge deal breaker as you can get a thermometer to adjust your recipes. But the stove part, useless. No matter what setting I put the stove on, Hi to Lo, it boils. I have ruined two All Clad stainless steel pans because it gets so hot in the center that the pans bow. These are heavy pans! The only hope of simmering something is to turn the burner completely off and let the dish simmer while the stove is cooling. On top of that, the touch screen has already started not being able to be used. It takes many, many tries to get the oven timer to go off so the annoyingly loud song is going on and on. Two of the number buttons sometimes don't work until touching many times. I am sick that I wasted my money on this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand your disappointment with not having disappointment with your range. Let us help.
Here is a link for troubleshooting steps for your stove that is too hot; kindly click the embedded words.
Samsung electric and induction cooktop temperature issues.
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149824327) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Ease of use, Wifi
Satisfied Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product Love using it. Ease of use and like the ability to use my wifi on connecting oven to my phone.
I would recommend this to a friend Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super great only problem was that the item came damaged and I was suppose to get a gift card months ago and still nothing
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it works great and looks super nice and like all the accessories and that you can conect it to your phone.
I would recommend this to a friendI love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s been working amazing. I love the feature it has for self clean. The burners heat up really fast. I also love that a light turns on to let you know that the stove top is still hot. It was well worth the money.
I would recommend this to a friendNice oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven preheats very fast. The stovetop works well and has multiple burner size options. It’s cool to get a message saying the oven ID got on my phone.
I would recommend this to a friendThe Black Beast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits nicely with other appliances. Color is just right. Still learning all the nuances and features, but so far, so good.
I would recommend this to a friendSamsung Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very happy with this Samsung Range. Have used the stove several times already & really enjoying the different cooking elements, easier to use than I thought. Have not yet tried the Griddle or Air Fry applications. The unit is "Fingerprint Resistant" which is another great feature.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, Carter! Thanks for your review! ^Ty
Highly recommended!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new range! It has taken me a while to learn the ropes of the convection baking feature, but I am slowly getting the hang of it. I like how it cuts down on the bake time. I am delighted with my purchase!
I would recommend this to a friendLove
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look is stainless steel and the price was a good deal.
I would recommend this to a friendVery good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good device. Only problem I really have with it is the griddle. The griddle slides a lot. Other than that the burners work well. They heat up fast and the oven cooks fast as well.
I would recommend this to a friendGreat option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was originally going to get the flat top but with having a small child didnt realize how much they could possibly mess with buttons and knobs so decided to go with this. I love to bake alot so convection oven was the best option for that.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, BakingMom. We're glad to know that we were able to provide a suitable range for you and your family! ^Ty
Great Oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no issues. Griddle is a little small. Oven bakes faster then my old oven.
I would recommend this to a friend