Customer Ratings & Reviews
- Model:
- NE63A6711ST/AA
- SKU:
- 6447870
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry and Griddle highly for its air fry capabilities, overall performance, and ease of use. Many appreciate the convection feature, WiFi connectivity, and other features, as well as its heating speed and design. However, some customers have noted concerns about the glass top's susceptibility to scratches, the visibility of the controls, and discrepancies in color representation.
This summary was generated by AI based on customer reviews.
Magic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This range work wonders for a roast using the "Air" bake mode. cuts the time by nearly half and the roast came out juicy
I would recommend this to a friendCould be better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it's okay. The top gets damaged/scratches way too easy. We've had this for less than half a year but looks like we've had it much longer from how easy the top gets worn.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We certainly understand how you feel about this experience. Let's aid you with this, Jayspray.
For your reference, I've shared a care and cleaning guide to ensure and prevent further scratches. Thus, it will help with the proper cleaning of the unit. Kindly watch the YouTube video and visit the hyperlinks for additional help.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148654992, to help our team pull up your information.
Have a great day!
^Chrystel
New stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a great experience here and my wife loves her new stove, thank you all
I would recommend this to a friendNot a fan.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TBH I ended up returning this range. They had a hard time leveling it for some reason. But honestly, for a glass top range it was super difficult to clean the top. After a simple meal it shouldn't require that range top abrasive, one of those scrubbies and a flat razor. So odd. Its glass. Isnt it?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Installation can be tricky and we are happy that you sent us this review. Let us help you out with this Samsung range, MargaretF.
Level the range on page 7.
https://downloadcenter.samsung.com/content/EM/202212/20221227112152511/Install_NE63A6711_DG68-01359A-00_EN-MES_210104.pdf
Taking care of your electric or induction cooktop doesn't have to be too hard.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
How to clean your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00049011/
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145401697) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes time to get to use to it And good product sleak finish
I would recommend this to a friendGreat range
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. She's exactly what we need it to do. The Wi-Fi functionally is surprisingly useful.
I would recommend this to a friendSo far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are liking our new stove. The smart things feature is a new obstacle to learn about.
I would recommend this to a friendOWNER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I WAS VERY HAPPY WITH THE SERVICE THAT I RECEIVED. THE DELIVERY GUY WAS EXCELLENT
I would recommend this to a friend- Pros mentioned:Overall performance
Stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good wish it would be here sooner instead of January 4
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Nicw
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great stove. Tons of different functions. Compatible with all Samsungs.
I would recommend this to a friendBest Buy Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This range is amazing everything we wanted. Still no complaint, cooks perfectly, love it.
I would recommend this to a friendSamsung electric stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The middle warming burner will not get much use. Self cleaning oven works very well!
I would recommend this to a friendHappy Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven has meet all the famiky expectstions. Very hapoy eith purchase
I would recommend this to a friendLove my stove
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no complaints I’ve had it for a year now and I’m still impressed the ability to have multiple options of cooking.
I would recommend this to a friendReview title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine stove and most appreciated. Looks good and cooks well
I would recommend this to a friendGreat range
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience with this Samsung electric range. Buy some glass cleaner though.
I would recommend this to a friendSamsung Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would have been nice is Samsung would have have user guide with the stove. The stove is exactly what we wanted. Good delivery.
I would recommend this to a friendVery nice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice, looks very nice a little hard to keep clean but it’s to be expected.
I would recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the new technology is more difficult for an older person to comprehend but this is a nice addition to our kitchedn 7
I would recommend this to a friendSamsung glass top stove
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressed with how quickly this stove preheats. Nicest stove I have ever had.
I would recommend this to a friend