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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 767 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean, particularly its overall performance and ease of use. Many appreciate the WiFi connectivity, attractive design, and fast heating speed. Some customers have expressed concerns about the cooktop's durability and the size of the storage drawer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 794 reviews
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Excellent stove, big oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stovetop heats up super quickly, love the ability to use smaller or bigger elements. Oven is huge, a plus for sure, but it takes a while to heat up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range is the best! works great looks very nice. It was a best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well self explanatory Matches with redt of samsung appliances in kitchen One drawback It is not flushed with counter top Extends on or two inches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect timing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great timing, very helpful people and the appliances look awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Samsung Stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new stove is working great, it was a good purchase. Easy cleaning, nice fit, and easy to use. Customer service were very respectful during drop off.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 3 out of 5 stars

    pretty but flawed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this stove for my mother-in-law and after 13 days the oven stopped working. Fortunately, Best Buy replaced it for free and took away the damaged one. I wouldn't recommend it. But it's very pretty and heats up very quickly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Excellent delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery Good Service Better Follow up and closure

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Stove

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect for my small kitchen. And it’s easy to clean and use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice range. It looks great and the technology is great, good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great oven for the price. Great features. Nice look.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing stove highly recommend for anyone who like to cook top quality food and easy clean up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a simple oven that does exactly what it’s supposed to do. Beautiful stainless steel.

    I would recommend this to a friend
  • Cons mentioned:
    Cooktop

    Rated 1 out of 5 stars

    Samsung stove nightmare

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove has been nothing but problems since we purchased it. The oven does not hold the temperature it drops between 10 and 30° every time you try to cook something. We've called numerous times they sent three people out saying they had to calibrate the heating element. It still does not work properly. We couldn't cook Christmas dinner last year or Thanksgiving dinner this year. Dealing with Samsung support is awful also. Three times my wife is called and they've told her she would have to pay for a technician to come out and she has to explain everything all over again.. The technician comes out says it's fixed try it again and it doesn't work. Also one night my wife and I are watching TV and we heard a loud crash in the kitchen. Went to the kitchen to find the oven door glass had exploded all over the floor. The oven wasn't even on at the time. We've asked for a replacement stove and they say no they can fix it . this has been going on for 1 year now. This is the worst customer service I've ever experienced. Do not buy a Samsung stove.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Giro,

      We know how important it is to have a reliable appliance at home. Let us help you with your range.

      Here is a link for troubleshooting steps for your stove that does not hold temperature; kindly click the embedded words.

      Samsung electric and induction cooktop temperature issues.
      https://www.samsung.com/us/support/troubleshoot/TSG10002324/

      Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your range.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147674700) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this was exactly what we were looking for. Steam cleaning capabilities and some WiFi features. Goes great with our other kitchen appliances. Best Buy did a solid job with delivery, setup and removal of our old appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, we got this for our mother-in-law apartment. Looks and works just as should

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice looking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my new kitchen. I was hesitated at the beginning because was more expensive that the one on sale Amana brand which was out of stock. I am glad I bough this one It looks great and match with the rest of my appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what I ordered but it’s nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this stove is beautiful and have great features this is not the stove I ordered. I was suppose to have a air fryer. Besides that I would fully recommend this stove. I will be exchanging this one for the same brand with the air fryer installed.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove. Excellent space inside and out. Only wish would be storage drawer could be bigger. Only negative is front of stove gets hot to the touch once on or after

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good choice for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, clean, and I like the color. It has more cubic feet inside oven so the drawer on bottom is smaller-which I didn’t like.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Nice oven , good price to

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oven after one year still running strong , heat element quick and wifi is a plus

    I would recommend this to a friend