Customer Ratings & Reviews
- Model:
- NE63A6111SB/AA
- SKU:
- 6447895
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the overall performance, ease of use, and WiFi connectivity of the 6.3 cu. ft. Freestanding Electric Range. Many appreciate its fast heating speed, attractive design, and the value it offers for the price. Some customers have expressed concerns regarding the cooktop, the glass top's susceptibility to scratches, and the responsiveness of the buttons. A few customers also mentioned the desire for a larger storage drawer.
This summary was generated by AI based on customer reviews.
Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove, simple but functional! The people at the store were super nice!
I would recommend this to a friendGreat deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly nice oven, the oven is large enough to cook multiple items at the same time. I am so happy with it.
I would recommend this to a friendHold stains
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can't spill a drop of water without this stove staining. i thought Samsung was a good brand but I was wrong.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Queenlake71, sharing your observation with the range matters. Allow us to help.
Please refer to your user manual for tips and tricks to maintain your range cooktop in pristine condition. Turn to pages 40 to 42, "Care and cleaning of the glass cooktop."
User Manual
https://downloadcenter.samsung.com/content/UM/202502/20250214162959740/O_01._NE63A6111-AA_IB_FULL_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151566477) to help our team pull up your information.
Have a great day.
^Camille
- Cons mentioned:Cooktop
Good price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The burners heat up quickly and water boils fast. The oven pre-heats quickly. The WiFi never worked. The top oven temperature setting is 500 degrees. The racks are configured in such a way that you cannot put a baking sheet or pizza steel within 5 inches of the rear of the oven.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day, Jenelp.
We know how important it is to have a properly working range.
To operate your oven remotely, you may see page 34 of the user manual for instructions:
https://downloadcenter.samsung.com/content/UM/202104/20210408122626971/NE63A6111_AA-01_EN-MES-CFR.pdf
For more details, please visit the links below.
Connect and use your Samsung range with SmartThings:
https://www.samsung.com/us/support/answer/ANS00049148/
How to use SmartThings with your range:
https://www.youtube.com/watch?v=QzucR0NoRmw
Centering the baking pans in the oven as much as possible will produce better results. You may view opages 30-31 of the user manual to learn more about the recommended rack position for cooking.
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145671789) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
Unsure and not pleased so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Merchandise was slightly damaged on top (near the knobs), can't determine who damage it, so I'm stuck with it. I used the burner 4 times and they look like it's burned. I am on hold w/the Geek squad to come out and see what the issue is. I haven't used it fully yet but to this point this is what I've experienced. I don't think I received a new merchandise but a used one, my opinion.
No, I would not recommend this to a friendSamsung Smarter app not connecting
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 6 months the I couldn’t connect with smarter things the Samsung app can’t even set the clock among other features that are unusable because of this
No, I would not recommend this to a friendBrand response from Samsung
Posted .I certainly understand how disappointing this experience must be. Our goal is to get you assisted, JedrickR.
We highly recommend following the step-by-step guide below to help connect your range to the SmartThings app. Learn more from the hyperlinks included.
Cannot connect to SmartThings:
https://www.samsung.com/us/support/troubleshooting/TSG01003481/
I have shared the manual for instructions on setting the clock. Please read page 28.
User manual:
https://downloadcenter.samsung.com/content/UM/202404/20240417130210748/O_01._NE63A6111-AA_IB_FULL_EN.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147507770, to help our team pull up your information.
Have a great day!
^Chrystel
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is another great purchase, the stove is working very well, it is a nice looking one. We receive good complements from our neighbors.
I would recommend this to a friendGood range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove, does what it says it does. May not be the best but what an improvement over my last one.
I would recommend this to a friendHappy customer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy, arrived as scheduled, installer and delivery people very courteous. No scratches or dents. Quick and easy.
I would recommend this to a friendGood Quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good range for good price. but fragile top glass.
I would recommend this to a friendDebrah trice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good nice as can be nice color and cook good look good nice
I would recommend this to a friendWould Buy It Again.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Enough room for the whole dinner. The slow cook feature is great, already made beef stew and am doing pot roast this weekend.
I would recommend this to a friend- Pros mentioned:Ease of use
It’s Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good Design good Easy used… I like it! It’s Samsung…
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Esther, I want to thank you for posting a review on your Samsung Range. I want to welcome you to our family and thank you for choosing Samsung in your home. ^Brad
James
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it yet. However have purchased Samsung appliances before and have been very satisfied with their performance.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, James. We certainly believe you'll enjoy this range just as much as your other Samsung products! ^Ty
- Cons mentioned:Cooktop
Can be dangerous
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this oven for 2 years with no issues until randomly one day as my kids and I are standing in the kitchen the glass on the oven door shatters on its own. The oven wasn’t on, nothing had hit the door, no apparent reason for this to happen. A Google search revealed I wasn’t the only person this has happened to. I’m avoiding Samsung appliances in the future.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your household safety is our top priority. Let's work together to address this, JessicaW.
Should you wish to purchase the compatible oven glass door for this Samsung range model, we recommend visiting the website of our authorized distributor for parts and accessories shared below.
Samsung DG64-00092B Range Oven Door Inner Glass:
https://samsungparts.com/products/dg64-00092b
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147506522, to help our team pull up your information.
Have a great day!
^Chrystel
Samsung range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product works great it cooks a hot meal all the time
I would recommend this to a friendLove Samsung ❤️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung products and the stove is no exception. So happy I picked this model.
I would recommend this to a friendStove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this oven. I didn’t realize that my other stove/oven was not cooking correctly.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks and works great, the only thing I do dislike is how dirty it gets so quickly. Overall good purchase so far.
I would recommend this to a friendStove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works real well. Find something new every day. Like color.
I would recommend this to a friend