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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 767 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean, particularly its overall performance and ease of use. Many appreciate the WiFi connectivity, attractive design, and fast heating speed. Some customers have expressed concerns about the cooktop's durability and the size of the storage drawer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 798 reviews
  • Cons mentioned:
    Cooktop

    Rated 2 out of 5 stars

    Good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The burners heat up quickly and water boils fast. The oven pre-heats quickly. The WiFi never worked. The top oven temperature setting is 500 degrees. The racks are configured in such a way that you cannot put a baking sheet or pizza steel within 5 inches of the rear of the oven.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day, Jenelp.

      We know how important it is to have a properly working range.

      To operate your oven remotely, you may see page 34 of the user manual for instructions:
      https://downloadcenter.samsung.com/content/UM/202104/20210408122626971/NE63A6111_AA-01_EN-MES-CFR.pdf

      For more details, please visit the links below.

      Connect and use your Samsung range with SmartThings:
      https://www.samsung.com/us/support/answer/ANS00049148/

      How to use SmartThings with your range:
      https://www.youtube.com/watch?v=QzucR0NoRmw

      Centering the baking pans in the oven as much as possible will produce better results. You may view opages 30-31 of the user manual to learn more about the recommended rack position for cooking.

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145671789) to help our team pull up your information when you message us.

      Have a wonderful day!

      —Vannesa Samsung

  • Rated 5 out of 5 stars

    Happy customer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy, arrived as scheduled, installer and delivery people very courteous. No scratches or dents. Quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove, does what it says it does. May not be the best but what an improvement over my last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Buy It Again.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Enough room for the whole dinner. The slow cook feature is great, already made beef stew and am doing pot roast this weekend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet. However have purchased Samsung appliances before and have been very satisfied with their performance.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, James. We certainly believe you'll enjoy this range just as much as your other Samsung products! ^Ty Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It’s Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good Design good Easy used… I like it! It’s Samsung…

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Esther, I want to thank you for posting a review on your Samsung Range. I want to welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Debrah trice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good nice as can be nice color and cook good look good nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good range for good price. but fragile top glass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this oven. I didn’t realize that my other stove/oven was not cooking correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung ❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products and the stove is no exception. So happy I picked this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product works great it cooks a hot meal all the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks and works great, the only thing I do dislike is how dirty it gets so quickly. Overall good purchase so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is great and great cost. I picked it up and the staff helped me load it in the van.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Electric Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Samsung Oven. I’ve always had a gas range, so this is my first electric range. Loving it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I have not had one issue with it since I bought it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Smarter app not connecting

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months the I couldn’t connect with smarter things the Samsung app can’t even set the clock among other features that are unusable because of this

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I certainly understand how disappointing this experience must be. Our goal is to get you assisted, JedrickR.

      We highly recommend following the step-by-step guide below to help connect your range to the SmartThings app. Learn more from the hyperlinks included.

      Cannot connect to SmartThings:
      https://www.samsung.com/us/support/troubleshooting/TSG01003481/

      I have shared the manual for instructions on setting the clock. Please read page 28.

      User manual:
      https://downloadcenter.samsung.com/content/UM/202404/20240417130210748/O_01._NE63A6111-AA_IB_FULL_EN.pdf

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147507770, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can set oven temp from phone. Heats very well and bakes eveything so far without any uneven baking or burning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, but not very easy to clean. The installation was done with exceptional care.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works real well. Find something new every day. Like color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful oven! Works great! Way more space inside than i thought.

    I would recommend this to a friend