Customer Ratings & Reviews
- Model:
- NE63A6111SB/AA
- SKU:
- 6447895
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the overall performance, ease of use, and WiFi connectivity of the 6.3 cu. ft. Freestanding Electric Range. Many appreciate its fast heating speed, attractive design, and the value it offers for the price. Some customers have expressed concerns regarding the cooktop, the glass top's susceptibility to scratches, and the responsiveness of the buttons. A few customers also mentioned the desire for a larger storage drawer.
This summary was generated by AI based on customer reviews.
They say do t buy Samsung appliances
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 3 of these Samsung range ovens for my apartment rentals. Less than 2 years two of these ranges do not work.
No, I would not recommend this to a friendExcellent Glass Top Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove especially since it has two large burners on the front of the stove. It bakes well and evenly. It was a great purchase
I would recommend this to a friendBud's Take
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, so far my wife and I can't be happier.We love this range.The Samsung products are awesome and this range is an example of their top notch products
I would recommend this to a friend- Cons mentioned:Glass top
Glass top cracked from heat
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst stove ever!!! Glass top cracked! Stove doesn’t clean well!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We are glad to hear that you are using Samsung products. We are here to help you out on how to clean your range.
Cleaning time guide, see the link below:
Clean and care for your Samsung electric cooktop:
How to clean your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00049011/
To better assist you on this matter and to collect more details, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1144933558) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
New Stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sinple black look as we all know white attracts stains. Also I never realized how eash a glass top was till now. I would never got back to raised burners.
I would recommend this to a friendOven stopped working
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven and display stopped working after only 8 months. Manufacturer warranty came out to look at it and said it was considered physical damage. Won’t be buying an major appliances from Best Buy anymore.
No, I would not recommend this to a friendRange
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new range and we wanted a flat top. Love the two front burners that can be used as a 6" or 9". Would recommend this one.
I would recommend this to a friendchief of operations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok it works , next time include all necessary items
I would recommend this to a friendBrand response from Samsung
Posted .Hello MaxA,
Thank you very much for your feedback about our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
This thing can cause a fire!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First - I'm worried this stove will cause a fire. It gets so hot if I touch anywhere when the stove is on I get burned. Second, the front burners don't even have the same scale or range of numbers on the dials to set temp. My mistake thinking a 4 on back burner is the same as 4 on a front burner.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JosephM, we want you to enjoy cooking. Let's go ahead and assist you with your range.
We recommend areas near the surface units may become hot enough to cause burns. During and after use, do not touch or let clothing or other flammable materials contact the surface units or areas near the units until they have had sufficient time to cool. Please check this link to your user manual for details. Turn to page 14, "GLASS/CERAMIC COOKING SURFACES. " Also, please go to pages 23 to 24 for your range burners, "Location of the radiant surface elements and controls. "
Manual:
https://downloadcenter.samsung.com/content/UM/202103/20210308172014230/NE63A6111_AA_01_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146084514) to help our team pull up your information.
Have a great day.
^Camille
new samsung stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove has met my expectations. The placement of the knobs is ideal for a home with a 2 year old.
I would recommend this to a friendNice Stove with slick looking top…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. The app is a nice touch on your phone to turn it on or see when it’s preheated.
I would recommend this to a friendDelivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delevery was very Fast quick and easy and the guys were very curtious
I would recommend this to a friendStove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this stove this is the best Stove I ever bought I recommend it 100%
I would recommend this to a friendWasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product works well and cleans well. Like the reminder options
I would recommend this to a friendNice Oven!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is by far my best oven purchased to date. I love the add app feature as well.
I would recommend this to a friendLOVE MY SAMSUNG WIFI FLAT STOVETOP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent flat stovetop, better than my last flat stovetop!!!!!
I would recommend this to a friendlove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thanks i love it bestbuy.they stay showing me love
I would recommend this to a friendSamsung Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice range, big oven and like the steam clean feature.
I would recommend this to a friend- Cons mentioned:Glass top
Oven glass overheating
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unsafe with kids. The oven glass gets hot. Not happy
No, I would not recommend this to a friend Loved it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the color and matched with the cabinets in our kitchen.
I would recommend this to a friend