Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 767 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean, particularly its overall performance and ease of use. Many appreciate the WiFi connectivity, attractive design, and fast heating speed. Some customers have expressed concerns about the cooktop's durability and the size of the storage drawer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 794 reviews
  • Rated 1 out of 5 stars

    Oven stopped working

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven and display stopped working after only 8 months. Manufacturer warranty came out to look at it and said it was considered physical damage. Won’t be buying an major appliances from Best Buy anymore.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    new samsung stove

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove has met my expectations. The placement of the knobs is ideal for a home with a 2 year old.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This thing can cause a fire!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First - I'm worried this stove will cause a fire. It gets so hot if I touch anywhere when the stove is on I get burned. Second, the front burners don't even have the same scale or range of numbers on the dials to set temp. My mistake thinking a 4 on back burner is the same as 4 on a front burner.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JosephM, we want you to enjoy cooking. Let's go ahead and assist you with your range.

      We recommend areas near the surface units may become hot enough to cause burns. During and after use, do not touch or let clothing or other flammable materials contact the surface units or areas near the units until they have had sufficient time to cool. Please check this link to your user manual for details. Turn to page 14, "GLASS/CERAMIC COOKING SURFACES. " Also, please go to pages 23 to 24 for your range burners, "Location of the radiant surface elements and controls. "

      Manual:
      https://downloadcenter.samsung.com/content/UM/202103/20210308172014230/NE63A6111_AA_01_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146084514) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 2 out of 5 stars

    chief of operations

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok it works , next time include all necessary items

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MaxA,

      Thank you very much for your feedback about our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Nice Stove with slick looking top…

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. The app is a nice touch on your phone to turn it on or see when it’s preheated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delevery was very Fast quick and easy and the guys were very curtious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this stove this is the best Stove I ever bought I recommend it 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product works well and cleans well. Like the reminder options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Oven!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is by far my best oven purchased to date. I love the add app feature as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY SAMSUNG WIFI FLAT STOVETOP

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent flat stovetop, better than my last flat stovetop!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks i love it bestbuy.they stay showing me love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Range

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice range, big oven and like the steam clean feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color and matched with the cabinets in our kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Glass top

    Rated 1 out of 5 stars

    Oven glass overheating

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unsafe with kids. The oven glass gets hot. Not happy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bread proof and steam clean

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the steam clean and bread proof setting!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. The storage drawer is a little bit small though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good oven okay cooktop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice stove/oven only the cooktop is not as good as the one I just had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    range

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great looks clean and fits the spot perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Painless transaction. Arrived on time and in great shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happywith stove and great service from geek squad.

    I would recommend this to a friend