Customer Ratings & Reviews
- Model:
- NE63A6511SS
- SKU:
- 6447922
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 6.3 cu. ft. Freestanding Electric Range's air frying, ease of use, and convection capabilities as significant advantages, with many praising its speed and the inclusion of WiFi. However, some users find the glass top difficult to maintain, and the timer's functionality has received mixed reviews. The sleek design and overall features are frequently highlighted as positive aspects. The price point is also generally considered favorable.
This summary was generated by AI based on customer reviews.
Mom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THIS RANGE!!!! I would highly recommend this to everyone. Not only is it a beautiful range and looks very nice in my kitchen it cooks everything absolutely perfect. I love to bake and it would be even cooking convection oven
I would recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and cooks great but glass scratches too easily. All companies get their glass from the same place in Germany the ceramic glass ones will all scratch equally.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
https://www.bestbuy.com/site/samsung-6-3-cu-ft-fre
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range works perfectly...until the display screen and then the oven stopped working...Thankfully I purchased geek squad warranty. I didn't have to use it. It was still under manufacturer's warranty.
I would recommend this to a friend- Pros mentioned:Air fry, Convection
Nice range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very stylish range. Has air fryer built in and convection cooking also. Works with Smart Things
I would recommend this to a friend Very Nice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stove. This is our second one. We moved and left the other one behind. This one heats up better and faster than our older one.
I would recommend this to a friendStainless steel stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stove no issues. The only thing was there was no paper manual of instructions.
I would recommend this to a friendGreat range!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had the range since 4/3/23. So far it it is wonderful. I have not tried the air fryer function yet but the other functions work fine. Love it!
I would recommend this to a friendElectric stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got to the store the unit wasnt in the shap as they makred it in had to take unit back to store an buy another one due to it making a noise when using it this item was open box item
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
freestanding stove
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wish i was told the range did not come with a oven fry rack
I would recommend this to a friendStove/oven instructions?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thus far, it has done almost everything I needed. The written instructions for product are vague. I still do not know how to set the clock without waiting till 1200 hrs and unplug and plug it back in.
I would recommend this to a friendStove
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the stove and the delivery drivers were very helpful and nice!!!
I would recommend this to a friendGreat range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new range. It has a smooth cook surface with a warming area. I love the self cleaning system and it cooks to perfection
I would recommend this to a friendGreat for what you pay for it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. It gets to temp quick and lets you know by phone notifications quick. I can't complain.
I would recommend this to a friendGreat stone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it works wonderfully. Looks great. The only negative is it has an air fry function but doesn’t give you a tray. Cookie sheets stow nicely underneath.
I would recommend this to a friend- Cons mentioned:Glass top
Decent but scratches easily
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find it mostly functional. Slow to heat up but I was warned about that but what I find frustrating is after less than a year even with meticulous cleaning and correct cookwares the stove top still scratched easily. Even when you follow the directions.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mars,
We would love to discuss your range to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145829720) to help our team pull up your information when you message us.
Have a great day.
^Charles
Stove
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite appliance in the kitchen. I use it multiple times a week. The self clean feature makes us lazy cooks days.
I would recommend this to a friendNope Never Again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another below average Samsung appliance. Delivered with a faulty touch pad. Samsung, did you not care about the quality and just build crap without care? If the parts needed were not available then dont build them and make your customers deal with the problems. News flash, horrible experience wont make me consider other Samsung products. #last time customer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for letting us know about this. To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
—Vannesa
Good fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly in renovated kitchen. Nice fit with microwave & refrigerator from same manufacturer.
I would recommend this to a friendGood Electric Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The digital buttons get meddled with when trying to clean that spot. Baking area is spacious enough to hold two 12 cupcake sized pans side by side.
I would recommend this to a friendMS.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously owed a electric stove with different brand and use it over 15 yrs
I would recommend this to a friend
