Customer Ratings & Reviews
- Model:
- NE63A6511SS
- SKU:
- 6447922
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 6.3 cu. ft. Freestanding Electric Range's air frying, ease of use, and convection capabilities as significant advantages, with many praising its speed and the inclusion of WiFi. However, some users find the glass top difficult to maintain, and the timer's functionality has received mixed reviews. The sleek design and overall features are frequently highlighted as positive aspects. The price point is also generally considered favorable.
This summary was generated by AI based on customer reviews.
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cooks amazingly fast. Once I read the instruction manual im sure im gonna love it even more lol
I would recommend this to a friendArrived Damage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product came damage one of the stow was not working
I would recommend this to a friendBrand response from Samsung
Posted .Hello WajahatSial,
We understand your disappointment with the condition of your range upon arrival. To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Small drawer, app not compatible with apple
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look, but disappointed that the bottom drawer is so short. You can only fit cookie sheets. Not even an air fry basket. Oh & did I MENTION it does NOT come with one? Spent months searching for a full size air fry basket pan. App for stove does NOT WORK on apple phones either.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Chris,
Thank you for letting us know about this. Your opinion helps us do better.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
Please reach out with any further comments or suggestions you wish to share using the following options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144899380) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
^^Ross
great easy too use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very satisfied with new range stove. cooking is great
I would recommend this to a friendJunk!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this stove from Best Buy in February 2024 and it is now dead! Best Buy said I have a year and a half warranty- Samsung says a year! I spent 861.00 and got a year’s use! Samsung was no help, only wanted to sit up a service call but couldn’t tell me what that charge would be. Very disappointed and mad for losing so much money! Do not buy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dawn,
We understand your disappointment with the broken stove of your range. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your range.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149267948) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price with some nice features. I'd buy again.
I would recommend this to a friendMeh.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels cheap but all appliances do now. Honestly wish I kept my appliances that were working but I opted to get the set with my refrigerator broke.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Hudson,
We would love to assist you with your appliance. Kindly provide us with more details about the range.
Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1146841789) to help our team pull up your information.
Have a great day,
-Ernest-
eeee
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good ssssssssssssssssssssssssssssssssssssssssssss
I would recommend this to a friendWould purchase again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems well made. Intuitive to use. Oven heats quickly. Love the fingerprint resistant finish.
I would recommend this to a friendWorks great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and the convection oven is fantastic!
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love it got the matching microwave also, very happy
I would recommend this to a friendGreat stove and oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great convection oven. Easy to use. I like the large oven and the stove top boils water very fast.
I would recommend this to a friendGreat while it worked.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove was great. Had been completely happy with it, but after only 4 months of use the panel is no longer working. The burners still function with no issues, but we cannot use any of the oven features.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dwight, let's look at some solutions to get the panel of your range working.
Here's a link where you can review fixes for your panel.
Electric cooktop panel isn't responsive:
https://www.samsung.com/us/support/troubleshooting/TSG01204615/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145870934) to help our team pull up your information when you message us.
Have a great day.
-John
Samsun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is working good, the glass tap is no ease to clean
I would recommend this to a friendNo complaints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, no complaints top is not prone to scratching as bad as said.
I would recommend this to a friendLove my new oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this oven. Nice quality. Everything cooks fast. I would recommend this oven to anyone.
I would recommend this to a friendExcellent value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great value. Excellent stove for our rental unit
I would recommend this to a friendSatisfied Overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our range, as it has many more function than our previous one.
I would recommend this to a friendMust have.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great I highly recommend! Great addition to my kitchen and the warming station is a plus.
I would recommend this to a friendReall like this range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this range. Taking a while to getting used to the musical notifications
I would recommend this to a friend
