Customer Ratings & Reviews
- Model:
- NE63A6511SS
- SKU:
- 6447922
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 6.3 cu. ft. Freestanding Electric Range's air frying, ease of use, and convection capabilities as significant advantages, with many praising its speed and the inclusion of WiFi. However, some users find the glass top difficult to maintain, and the timer's functionality has received mixed reviews. The sleek design and overall features are frequently highlighted as positive aspects. The price point is also generally considered favorable.
This summary was generated by AI based on customer reviews.
Good but not the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Largest burner stopped working couple of months after purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Brina, we understand the importance of a working range to cook our meals. We are here to help.
We recommend checking this guide to help you troubleshoot if one of the burners is not working. Please click on the embedded word.
One burner on the cooktop does not work
https://www.samsung.com/us/support/troubleshooting/TSG01001949/#a-radiant-element-on-the-electric-cooktop-does-not-work
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150353398) to help our team pull up your information.
Have a great day.
^Camille
Our Samsung Stove is terrific!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very, very satisfied with our purchase from Best Buy!
I would recommend this to a friendStove/range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still figuring out on how to work all burners, that's why 4 *
I would recommend this to a friendGreat stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this oven/stove. Has lots of different cooking options.
I would recommend this to a friendDelivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well other than the fact the delivery people were supposed to mount the hardware for the tilt free and didn't it wasn't bad .
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
This isn't the experience we want you to have. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
Chrystel
Florida
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this just wish there was more documentation on the settings.
I would recommend this to a friendSamsung Stove oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Works as directed. They came set it up and took my old one.
I would recommend this to a friendGreat stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks love my Samsung. It’s efficient. Convenient and has great safety features.
I would recommend this to a friendGood stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice stove. Lots of different settings & cleans up really nicely
I would recommend this to a friendAirfry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the new stove. Still have to figure out how to connect to my phone
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, I am so glad you are enjoying your Samsung #. Thank you for choosing and recommending Samsung. Your feedback is greatly appreciated. ^Brad
Great range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great No problems so far. Lots faster boiling water than rangereplaced
I would recommend this to a friend5star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this stove two months ago it has been great so far excellent purchase
I would recommend this to a friendNew Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it.. works great. Looks even better. Would recommend
I would recommend this to a friendGreat Range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and comes with a lot of great options, outstanding delivery and install.
I would recommend this to a friendSamsung Electric Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Electric Range is Excellent. Everything about it .
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Family loves this stove connected it to the Alexa with easy
I would recommend this to a friendHomeowner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just had stove delivered so really too early to rate.
I would recommend this to a friendSamsung sprung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this stove. The warmer in the middle is great to keep food warm. Love the timer and the tune it plays when the stove reaches the heating level or when the timer goes off.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, JacquelineT.
Thank you very much for your observation of our range. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
^Camille
Stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great installers…. Sales personnel also very helpful
I would recommend this to a friendIt’s ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice looking stove, but the top scratches very easily. Also no way to change time/clock unless you download the app. Would be more convenient if it included a physical button on the stove control panel.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Tony81. Thank you for taking the time to leave a review of your Samsung range. Also, here's a link to the online User Manual (https://bit.ly/2XRyltg) and on page 29 it gives directions on how to adjust the time manually. ^Ty
