Customer Ratings & Reviews
- Model:
- NE63A6511SS
- SKU:
- 6447922
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 6.3 cu. ft. Freestanding Electric Range's air frying, ease of use, and convection capabilities as significant advantages, with many praising its speed and the inclusion of WiFi. However, some users find the glass top difficult to maintain, and the timer's functionality has received mixed reviews. The sleek design and overall features are frequently highlighted as positive aspects. The price point is also generally considered favorable.
This summary was generated by AI based on customer reviews.
good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.seems to good product just have to get use to it more
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good device for the price, great technology..
I would recommend this to a friendBrand response from Samsung
Posted .Hey there! Thank you for taking the time to leave us a great review. Samsung provides both quality and economy. Welcome to the family! ^Shay
Stay away and go with a different brand
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to give it some time before reviewing. If you google everything that is wrong with the Samsung appliances, this fits the bill. Uneven heating in the oven, slow to heat up burners, and very slow to heat up in the oven. Our last stove was a Maytag and lasted almost 20 years. It was a smooth top and I miss it. When this one dies, I do not think I'll be missing it much.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you feel regarding your range experience. This is something we would like to help you with, Ryan.
To help rectify the oven's cooking and temperature efficiency, we recommend following the guide below. For more details, please select the bullet point that most closely relates to your range experience.
Samsung oven temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
Following the correct cookware and rack positions will elevate its performance. Please read pages 27 and 31. Also, page 25 will walk you through the burner's recommended settings for its optimum performance.
User manual:
https://downloadcenter.samsung.com/content/UM/202401/20240112152313843/O_01._NE63A6511_AA_IB_FULL_EN.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146980841, to help our team pull up your information.
Have a great day!
^Chrystel
Just what I wanted and needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been watching this range for a while and it’s work great
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love the clean lines and extra large burner. Samsung has done it again!
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this oven. Still learning how it works. Glad i bought it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Loveit, congratulations on picking a Samsung Range that you love. Thank you for taking the time out of your day to share your feedback with us. We are so glad you are a part of our Samsung family. ^Brad
Samsung Range with AirFry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome range and excellent value. Love the Air Fry and Convection
I would recommend this to a friendits cool
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So cool and fit perfect in my kitchen. the air fry its ok
I would recommend this to a friendGood Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been a great purchase. Stove works great
I would recommend this to a friendOVEN
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS GREAT LOOKS GOOD VERY GOOD QUALITY.MANY NEW FEATURES
I would recommend this to a friendHappy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very timely manner in receiving product very professional service
I would recommend this to a friendsamsung stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great purchase love it service was great friendly and pro.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there vlatham, I would like to congratulate on your new Samsung Range. I am glad delivery went well for you and you are liking the machine. Thank you for choosing Samsung in your home. ^Brad
Thanks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best Buy every morning I open my apps it’s awesome
I would recommend this to a friendWorks but not worth the extra money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This looks nice and works as it should for a stove and oven, but not worth the extra money for the air fry option. It takes forever to heat up and does not work as well as the small appliance air fryers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CristineT,
We appreciate your honest review. We are glad that you like how the range looks and is working as intended for your household.
An air frying oven has more capacity, saving you time (over batches of frying) and allowing you to cook more food at once so that there's always enough for the whole family.
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number 1145034354, it will help our team pull up your information.
Leo
Very happy with purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the air fry and bread proofing features! Very happy with purchase.
I would recommend this to a friendSamsung Stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love This stove it looks great and work really well .
I would recommend this to a friendBrand response from Samsung
Posted .Hello! We're ecstatic to hear that this range is working well for you! ^Ty
Great Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new stove is phenomenal. It is beautifully crafted and cooks well.
I would recommend this to a friendHappy camper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, looks better, more efficient than the range it replaced!
I would recommend this to a friendbad glass top.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove top scratches too easily. was scratched with in the first 48 hours.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We know how disappointing it is when the cooktop is scratched. We're here to help.
We recommend checking the resource below for details about cleaning and caring for the electric cooktop. This guide includes a video link you may watch from start to finish and another link for the recommended cookware.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
You may also refer to the user manual for more information about maintaining the glass cooktop. Turn to pages 45-46.
https://downloadcenter.samsung.com/content/UM/202405/20240508153523135/01._IB_FULL_NE5000A_NE63A6515SS_EN.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147292216) to help our team pull up your information when you message us.
Thank you.
-Angelica
Oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove, great quality. I recommend this product
I would recommend this to a friend
