Customer Ratings & Reviews
- Model:
- NE63A6511SS
- SKU:
- 6447922
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
Good stove
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Stove, spacious and very comfortable. Very good finish.
I would recommend this to a friendNew Stove!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Looks good. Glass top is easy to clean.
I would recommend this to a friendElectric Range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect. good function. nice oven can fit a big turkey
I would recommend this to a friendTerrible product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the burners on this stove over heats no matter what number you turn the knob at. I have had this stove for 1 year only. It is difficult to clean and the settings for the oven buttons gets stuck every so often. I would not recommend purchasing a Samsung range.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the importance of a working range in your home, Shal. Let's take care of this.
To address your range's cooktop overheating concerns. Please refer to the article below.
Unable to increase or decrease the heat on the Samsung cooktop:
You may not be able to adjust the power level of the heating elements on your electric cooktop or range if the control knobs are in the wrong positions. For instance, if you’ve removed the knobs for cleaning, it can be tricky to put them back in the correct place. Luckily, you need to use the printed controls on the knobs to reinsert them in the right spot.
Your cooktop will have either single, dual, or triple heating elements. Each version has different knobs with controls clearly printed on the front. The controls must be positioned to match the knob for the function to work correctly. For example, if you’re using a single heating element, the HI control should be on the left, the OFF control should be in the center, and the LO control should be on the right.
Single element: The knob will have one control scale, ranging from "HI" to "LO". HI will be on the left and LO will be on the right, with OFF in the center.
Dual element: The knob will have two control scales: HI Bridge to LO, and HI Front to LO. HI Bridge will be on the left, HI Front will be on the right, and OFF will be in the center.
Triple element: The knob will have three control scales: HI Small to LO, HI Middle to LO, and HI to LO Large. HI Small will be on the right, LO Large will be on the left, and HI Middle will be located next to the LO setting. OFF will be in the center.
To address your other concerns with your range, please click the link and the hyperlinks for tips.
Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
https://www.samsung.com/us/support/troubleshoot/TSG10002418/
Here are the instructions on how to clean your range. Please refer to pages 44-48 of the unit's manual:
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please include reference number 1151295441 in your message so our team can locate your information.
Have a great day.
-John
Merger of Tech and Style
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With an Air Fryer, Two "power boil" burners, large oven space and sleek appearance and stainless steel trim makes this oven a good value.
I would recommend this to a friendSamsung +++++
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung range are have good reputation,and that is the reason I bought my.Extremely satisfied .
I would recommend this to a friendHot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Es difícil limpiar las hornillas, aún con productos especializados.
No, I would not recommend this to a friendCustomer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung oven is terrific! It heats up quickly and it’s easy to clean. It has many wonderful features and best of all, it’s fingerprint resistant!
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thank you for taking the time to share your Samsung experience with us. The fingerprint resistant feature is a favorite of ours as well! ^Ty
Suggested Improvements
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my review, 1) The surface is very smooth and slippery, make for a dangerous situation. 2) The surface gets scratched too easy and cannot be corrected. 3) The heat from the oven is felt at the handle access, while the oven is closed, this also makes for a dangerous situation. 4) It appears that when the stove top is on and the pots are removed, the element remain on high, it should shutdown to at least be saving some energy.
No, I would not recommend this to a friendThe best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it this is best stove we ever bought.it works so beautiful
I would recommend this to a friendHappy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended, happy with my purchase. Glass is hard to keep it clean, trying hard not to damage it.
I would recommend this to a friendOven
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent product,very good technology,it is a pleasure to cook.
I would recommend this to a friendElectric Range
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new stove, having some challenges regulating the heat, but otherwise a great appliance.
I would recommend this to a friendHey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove looks amazing in my new space. Very sleek and stylish. Love it!!!
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove working as described. No issues to report. Glasstop easy to clean without any marks. Oven cooks the food fast.
I would recommend this to a friendGood product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good product and i like that is easy to use i protect when its heat
I would recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way it looks and it cooks good but you have to be so very careful with it because the surface is very delicate
I would recommend this to a friendSamsung range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the range...only problem did not come with a manual and it took a while to download app to learn how to use certain features.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have found this range to be very efficient. Since it is a convection and air fry we had to get used to cooking times are way less than regular range.
I would recommend this to a friendHouse stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for oven and stove top. Was a bit of a challenge to get the clock set but did eventually set it
I would recommend this to a friend