Customer Ratings & Reviews
- Model:
- NE63A6511SS
- SKU:
- 6447922
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
Airfry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the new stove. Still have to figure out how to connect to my phone
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, I am so glad you are enjoying your Samsung #. Thank you for choosing and recommending Samsung. Your feedback is greatly appreciated. ^Brad
Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this purchase - did curbside pickup and was with ease.
I would recommend this to a friendGreat range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great No problems so far. Lots faster boiling water than rangereplaced
I would recommend this to a friend5star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this stove two months ago it has been great so far excellent purchase
I would recommend this to a friendGreat Range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and comes with a lot of great options, outstanding delivery and install.
I would recommend this to a friendNew Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it.. works great. Looks even better. Would recommend
I would recommend this to a friendSamsung Electric Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Electric Range is Excellent. Everything about it .
I would recommend this to a friendNice Stove!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok so we have only had it about a week. So far its very nice. It works as it should!
I would recommend this to a friendDecent
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bakes ok I don’t like the glass cooktop to hard to clean, already showing scratches also doesn’t come with the air fryer basket as much as this coats it should have. It’s a decent stove I suppose for the choices that are available now days.
I would recommend this to a friendBrand response from Samsung
Posted .Hi TeeBandit,
Thank you for reaching out. We are saddened that the glass top is hard to clean and has scratches. I understand that this experience is not ideal.
To help you with this, I am providing these links below to guide you on the issue.
Kindly visit this link on how to Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
How to clean and maintain the glass cooktop on your Samsung stove:
https://www.youtube.com/watch?v=b_dExUhgeus
You may also visit the User's Manual from pages 43-52 for information about Maintaining your Appliance:
https://downloadcenter.samsung.com/content/UM/202103/20210308172509850/NE63A6511_AA_01_EN.pdf
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144800341
Thank you for choosing Samsung. Have a great day!
^Chrystel
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Family loves this stove connected it to the Alexa with easy
I would recommend this to a friendDelivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well other than the fact the delivery people were supposed to mount the hardware for the tilt free and didn't it wasn't bad .
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
This isn't the experience we want you to have. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
Chrystel
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Quality built and performance.
I would recommend this to a friendHomeowner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just had stove delivered so really too early to rate.
I would recommend this to a friendStove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great installers…. Sales personnel also very helpful
I would recommend this to a friendIt’s ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice looking stove, but the top scratches very easily. Also no way to change time/clock unless you download the app. Would be more convenient if it included a physical button on the stove control panel.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Tony81. Thank you for taking the time to leave a review of your Samsung range. Also, here's a link to the online User Manual (https://bit.ly/2XRyltg) and on page 29 it gives directions on how to adjust the time manually. ^Ty
good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.seems to good product just have to get use to it more
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love the clean lines and extra large burner. Samsung has done it again!
I would recommend this to a friendSamsung sprung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this stove. The warmer in the middle is great to keep food warm. Love the timer and the tune it plays when the stove reaches the heating level or when the timer goes off.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, JacquelineT.
Thank you very much for your observation of our range. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
^Camille
Just what I wanted and needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been watching this range for a while and it’s work great
I would recommend this to a friendJunk!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this stove from Best Buy in February 2024 and it is now dead! Best Buy said I have a year and a half warranty- Samsung says a year! I spent 861.00 and got a year’s use! Samsung was no help, only wanted to sit up a service call but couldn’t tell me what that charge would be. Very disappointed and mad for losing so much money! Do not buy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dawn,
We understand your disappointment with the broken stove of your range. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your range.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149267948) to help our team pull up your information when you message us.
Thank you.
-Ricardo