Customer Ratings & Reviews
- Model:
- NE63A6751SG/AA
- SKU:
- 6468309
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 6.3 cu. ft. Smart Freestanding Electric Range with its air fry feature, ease of use, and overall performance. Many customers also find the range heats quickly and enjoy its various features and practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches and the difficulty of cleaning. Additionally, a few customers have noted that the control panel is not backlit.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Air fry
Samsung Smart Freestanding Electric Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had this very long, in the short time I have had it, I LOVE IT!!! Still learning the features. :0)
I would recommend this to a friend - Pros mentioned:Design
Donnas suprise kitchen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great with my wifes other samsung products in the kitchen.matches the over the stove microwave great.
I would recommend this to a friend - Cons mentioned:Cleaning
Beautiful stove! Ugly Cooktop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I literally stalked this stove. I couldn’t wait to buy it. I have had it less than 2 weeks & cooked on the top twice. Only cooked one item each time. The cooktop bubbled & got messed up. I cleaned it 4 times with cooktop cleaner. Looks better but I may not keep it. I need to be able to cook & clean it. Disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day, Tlove.
We want you to have the best cooking experience possible with your range.
The smooth, sleek finish of your electric or induction cooktop surface can put a real shine in your kitchen, but if not taken care of properly, stains and other marks can easily mar its surface.
Electric cooktop is peeling, bubbling, or cloudy under the surface:
https://www.samsung.com/us/support/troubleshooting/TSG01001943/
The links below will help you prevent the cooktop from leaving any marks or stains.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
How to clean and maintain the glass cooktop on your Samsung stove:
https://www.youtube.com/watch?v=b_dExUhgeus
You may also see our guide for the proper type of cookware that you can use on your cooktop.
Samsung cooktop cookware breakdown:
https://www.samsung.com/us/support/answer/ANS00060833/
For more details, please refer to page 61 (Scratches or abrasions on the Cooktop Surface) of the user manual and pages 55–57 for the care and cleaning of the glass cooktop:
https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145632855) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
- Pros mentioned:Air fry
Double Door Heaven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome purchase from my son. I love this stove so many features it will take a lifetime to learn.
I would recommend this to a friend - Pros mentioned:Air fry
Love my stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really great stove with so many options. I love it!!!
I would recommend this to a friend Great quality. Awesome stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect stove. It does it all. And it’s wifi. Amazing quality. Looks very sleek and shiny
I would recommend this to a friend- Pros mentioned:Air fry
Love it best there is
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it best you can buy for the money,we looked at Sevareial ones
I would recommend this to a friend - Pros mentioned:Ease of use
Ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the instant hottest of the stove and oven.easy cleaning
I would recommend this to a friend - Pros mentioned:Design
Love dual oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love dual oven and sleek black stainless steel design.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new stove!! It’s easy to use and very versatile.
I would recommend this to a friend - Pros mentioned:Ease of use
Allows for multiple choices
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, still learning about the features. Easy to use
I would recommend this to a friend - Pros mentioned:Air fry
So far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love so far split over seems to work good and air fryer. Still learning keep ya posted
I would recommend this to a friend Too mad to scramble my eggs!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace this baby about three weeks after purchasing it due to scratches on the surface from my simply scrabbling eggs in a skillet. Not sure if I'll return it. Buyer beware!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to have a better experience using your range, JeanetteM. Allow us to help you.
Here are some tips to address your concerns with your cooktop's surface. Please refer to pages 24-25 of the unit's manual under "Using and choosing the proper cookware," pages 53-55 under "Care and cleaning of the glass cooktop," and page 59 to view the possible causes of scratches and abrasions on the cooktop's surface and its solution:
https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151418156 so our team can pull up your information when you message us.
Have a great day.
-John
Good stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I need and MORE. Well worth the money.
I would recommend this to a friendSamsung Flex-Duo Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Electric range! I love the fact that it has a double oven and you don’t have use the entire oven to cook something small. I also love that it has the knobs on the top rather that on the front, I kept turning my previous stove on with my body every time I reached for something in the coverts!
I would recommend this to a friendExcellent customer service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dedicated and respectful staff who have knwoledge and good communication skills. Keep up with great job.
I would recommend this to a friendNice range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great step up from our earlier Samsung. Tons of features.
I would recommend this to a friend- Pros mentioned:Air fry
Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this stove. I had one like that five years ago.
I would recommend this to a friend - Pros mentioned:Air fry
Samsung duo flex range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used all the features yet. However stove looks nice and has lots of options for hat I’m looking forward to using.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Mlkb10, I am glad to hear you are loving your new Samsung Range. I know how great it is to have a unit that works great and looks nice. We thank you for being in our Samsung community. ^Brad
Nice range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like this range. I haven’t used it long enough to give it 5 stars. I used the top oven, which is convection, to bake cookies. I entered the temperature the recipe called for and the range adjusted it automatically. The baking time was a couple of minutes less than what the recipe called for. I liked that my kitchen didn’t get hot whike baking.
I would recommend this to a friend