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Customer Ratings & Reviews

$1,299.99
Save $185
Comp. Value: $1,484.99

Customer reviews

Rating 4.5 out of 5 stars with 960 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the 6.3 cu. ft. Smart Freestanding Electric Range's Air Fry feature and overall ease of use. Many appreciate its overall performance, heating speed, and various features, as well as its practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches, difficulty in cleaning, and the control panel not being backlit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 960 reviews
  • Rated 2 out of 5 stars

    Touch screen is terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be a five star appliance if the touch screen for the banking controls wasn't so difficult to operate and unresponsive, constantly having to wipe it and your fingers from the slightest amount of grease or water to make it work while cooking is very frustrating for a brand new appliance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bills but no range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still don't have the range but I have 3 months worth of bills.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best buy Client,

      Thank you for bringing this to our attention.
      We apologize for any inconvenience this may have caused you.
      The experience is not what we expect from our customers.
      To better assist you with this issue, please get in touch with the Best buy customer service department at Customer Care:
      P. (888) 237-8289, H.24 Hours a Day can either answer your question or transfer you to your local store to answer your specific concern.

      Reference number:
      1144715569


      ^ ^Ross Samsung

  • Rated 1 out of 5 stars

    stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten the stove yet will not be in until 7-15-22

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for reaching out and bringing this to our attention. I understand

      To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Your reference number: 1144628879

      Leo Samsung

  • Rated 4 out of 5 stars

    Looks good, have some modern conveniences, design.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, this unit replaced the similar Samsung glass top unit that lasted about 11 years. However this unit has a converted split ovens, which is somewhat convenient for small batch baking. The oven tray must be taken out before airfry or full oven can be used (using control pad). The unit looks good, the controls are not difficult to learn. The glass top is easy to clean and we clean it daily to prevent it caked up. The Samsung smart things app requires some of your personal data. But if you already using Smart Samsung TV you probably already have the app. Hopefully this unit lasts us another 10 years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice stove!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking Appliance, really like the double doors

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Eric,

      We appreciate you taking the time to leave us a review on your Samsung range. You made an excellent choice for your home, and we are pleased to hear how happy you are!

      If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsunHellogsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513).

      Thank you for being a Samsung customer!

      -Angelica Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best oven ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best oven ever. I have installed this oven in three of our homes. Once you cook on it you never want to cook on anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Electric stove review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Highly efficient. Heats up quickly and maintains an even cook in the over. The stove top consistently cooks properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this oven - it has so much flexibility and the features are really nice! I like that I have a dual and a single configurable oven.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT DO BUSINESS WITH BEST BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst service ever--- these SOBS are changing my stove which was delivered damaged. I have complained 10 times and nobody is calling back -- giving me the runaround

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Design, Heating speed

    Rated 5 out of 5 stars

    Really Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this stove/oven. It heats up fast compared to my 10 year old Kenmore that I really liked. It's sleek and looks really nice, the black stainless steel is really cool. I would recommend this to anyone looking to purchase a new Range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Smart Stove! Get one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is an up to date smart stove that is special in all it has to offer. It can be entered into your smart cell phone which is a pluse. A signal to your cell phone if you forget to turn it off. HOW great is that. Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful range with energy saving double oven. I am a long time user of Samsung appliances. This range is everything I could have imagined.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Great Range - Needs some learning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great appliance. Easy to use and looks pretty cool. The only 2 issues I have seen: 1) Doesn't clean very easily. Water stains after cooking are hard to remove. 2) Not as easy to get used to. The oven heat fast. If your recipe tells you 20 minutes, look after 10 minutes if it's not already burning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great oven could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great oven but having to remove the center divider to airfry sucks. Bought it not knowing that. Thought we could just air fry in the smaller top area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great option in electric ranges

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range offers a broad set of cooking possibilities and responds well to control settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed

    Rated 5 out of 5 stars

    Split oven!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The split oven is great, cuts preheating time and the devider comes out, making small spills very easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Fantastic upgrades

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung flex duo the last 12 years and this very similar updated model has so many improvements like the split door, griddle, air fry and numerous other features. Love it. The preheat on the full oven is 5 minutes!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love/Hate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally think I know how to use it. Timer very difficult to turn off, sometimes it takes 3-4 attempts. And it sounds like it’s dying. Hate it. Love the small oven, but watch it, it cooks fast. I lower the temp and keep an eye on it. Burners great so far.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Barbara K,

      Thank you for bringing this to our attention. Let us give you a few tips.

      Below is a link for tips on how to clean your range control panel.

      Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
      https://www.samsung.com/us/support/troubleshoot/TSG10002418/

      Should you have any other queries, feel free to connect with us through the following platform.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please provide us with this reference number (1151995503) when you message us so our team can retrieve your information.

      Thank you.

      Nicole Samsung

  • Rated 5 out of 5 stars

    Great Purchase!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove/oven is wonderful. The features are amazing, we were concerned about the amount of reviews that claimed the surface scratched easily, however using the recommended procedures in the manual by cleaning the stovetop properly first resulted in no scratches, absolutely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great double oven

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven is great ! The black stainless steel looks awesome. It works great. The divider works well to use the oven as two separate ovens is great. The griddle for the stove top is really neat and works well also. The black stainless steel does show fingerprints pretty good though.

    I would recommend this to a friend