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Customer reviews

Rating 4.5 out of 5 stars with 970 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 970 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect love all of the features and has one of the most even cooking i have ever seen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    black stainless stove

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up this stove its got the wifi smart things app you can setup on your smart phone using your home internet this compliments the rest of the Samsung applicances we have

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy, and don't purchase extended warranty

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this range from best buy about 2 years ago and the range had been ok. The ranges dual oven works good but had always ran at different tempuratures. The top oven cooks hotter, but it was manageable. Last month the main inside burner on the front right side stopped working. I called bust buy geek squad and setup a repair as i purchased a 5 year warranty. They setup the repair with Sears, who purchased random parts without coming to my house. This was all done on April 16th 2025. Since then one of the parts has been on backorder and Sears is unwilling to come to the house and replace the rest of the components until all of the components are at my house. Mind you, no technician has even stepped foot in my house yet. I want to share with you what the escalation team sent me yesterday. "Hello Thomas, thank you for letting us know about the issue with your repair. I’m sorry to hear this repair has not gone to plan, I understand how frustrating this situation has been. As Sears has you scheduled for 05/22 between 8 AM and 5 PM, it’s considered an imminent repair. We are not able to offer an alternative solution when repair is imminent, if they do not complete the repair then, please reply back to let us know and we'd be happy to look into any alternate solutions instead of waiting longer on them to receive the parts they seem to have been having issues receiving. Sincerely, Aaron O. AIG" This was sent to me yesterday. Today sears rescheduled my appointment yet again to may 6th. This is the fifth time Sears has done this to me. I would highly recommend buying a better brand, with a better company, one who actually cares about their customers.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this stove! Energy efficient, sleek and cooks great!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Very cool! Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features. Griddle is nice. Double oven with airfry is great and this double iver still has a drawer underneath (many don't)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great duality of this stove!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stove! Its easy and i thought cleaning it woukd be difficult, but it is easy. I love the ability to have a small oven just for pizzas and air fryers!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Brand new for us today!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received today. We look forward to using this double oven. Will better be able to review after use. Delivery was great. John and Devin were professional and friendly. We were kept informed which was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ingenuity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves the range she uses it everyday to make food that she sells. She couldn't love more the functionality and practicality of the features, so thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Samsung - 6.3 cu. ft. Smart Freestanding Electric

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best stoves I have ever owned. Temp is right on, heats up quickly and cooks evenly. Would highly recommend to anyone who likes to cook and cook right.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This product will not do what you want it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a terribly designed product. I bought it because I have a small kitchen and I love to cook, so I was attracted to the double oven feature as well as the air fryer option. However, none of the reasons I initially purchased this actually work efficiently or are remotely rationally designed. The air fryer function only works when you remove the oven divider (which is cumbersome). So it's not like you can pop your morning breakfast muffin in the air fryer and go about your day -- you have to find a large clean suface to set the oven divider on and then put it back?? Not convenient. Additionally, if you're using the double oven feature, both of your dishes are going to burn if cooking to your normal recipes' bake times. The heating elements are too close to the racks, so you have to keep an eye on them. Again, not convenient especially if you're say...hosting Thanksgiving and that's why you chose this oven to start with. Lastly, the buttons on the range hardly recognize touch. Both when the oven(s) preheat and when the timers go off it plays the longest, most obnoxious song as you're continually having to push the buttons that won't recognize you're pushing them. I truly love to cook. It's one of my great passions, but the sound of this oven have the shrill effect of a screaming baby. I really wish I saved myself the money (and the hassle) and bought a base-model. I tried to exchange it, but was mistaken on the return window as I'm merely a Best Buy Citi Card Holder and not whatever membership I actually needed according to the customer service representative that said there was nothing she could do for me. Not only will this turn me off of Samsung appliances, but of using my Best Buy credit card in the future. Another lesson in "simplest is best."

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JennaC,

      We understand how disappointing it can be when a range doesn’t perform the way you expected—especially when you chose it for features meant to make cooking more convenient—and we’re here to help you review settings and guidance that may improve your experience.

      For the issue with the buttons not responding or recognizing touch, please follow the instructions below. Be sure to click on the embedded links within the article for additional support.

      Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven
      http://www.samsung.com/us/support/troubleshoot/TSG10002418/

      For concerns related to temperature behavior when using the Twin cooking mode, please review the guidance in the user manual on pages 33–36, which explains how the feature is designed to operate and provides usage recommendations.

      User manual
      https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf

      Should you need further assistance, you may contact us through the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151627705) to help our team pull up your information.

      Thank you!

      ^Joshua Samsung

  • Pros mentioned:
    Air fry

    Rated 4 out of 5 stars

    Great for small kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great opportunity to have a double oven in a small place. The air fryer is a big plus too so one less appliance on the counter.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Range Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a double oven range before and purchased this one to replace it. So far I like it. I have used every thing but the griddle.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Best stove

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new stove. Works great. Airfry is a super cool feature

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Two ovens in one !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite stove ! It has two separate ovens and you can cook it at different temperatures and can connect to your phone so you can set it ! Also came with a griddle and air fryer basket !

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great Service from the Geeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service again from Bestbuy delivery was great Fast and painless the techs were very professional And the Samsung Range is working great so far and love the double doors and air fryer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Double Oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stove. It took me a while to figure out how to set it, but it was worth every minute. I downloaded the manual link to my iPad. It is easy to clean and beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Samsung Smart Electric Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old Electric Range. This new range includes a fryer component. Both my wife and I love the smart features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 6.3 cu. ft. Smart Freestanding Electric

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be quite honest, this stove took a while for my wife to catch on to (you actually have to download the user manual), but once she was able to do that, she absolutely LOVES this electric range. It's a little pricey, but we both believe that it will last a lot longer than our other GE range did.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Worth The Wait

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Cooks quick! Am having to rethink cooking times because this is so efficient. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great oven to have.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the many options to cook with. The double oven option is easy to use. The look of it is beautiful.

    I would recommend this to a friend