Customer Ratings & Reviews
- Model:
- NE63BG8315SS
- SKU:
- 6622073
to a friend
Overall a good option
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good stove. The air fry option is still a little tricky on timing compared to a regular air fryer. My biggest issue is when I lean over to wipe down the stovetop I keep hitting the digital buttons and sometimes theknobs turn on
I would recommend this to a friendRange
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks evenly overn and stove top. Stove top surface streaks. However clean easily
I would recommend this to a friendSmart stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new stove. Just started exploring all its great features. The Samsung smart features are great.
I would recommend this to a friendElectric stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great… great price for a beautiful stove I will recommend this stive
I would recommend this to a friendhappy with my new range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Gets hot fast. food cooks evenly and easy to clean
I would recommend this to a friendJust don’t
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this oven a little more than 2 years ago. Everything on it made of plastic will chip, shatter or break. The knobs are so easy to turn that a cat can turn the thing on (so you gotta get locks separately), the knobs are removable which is nice for cleaning them…psych! If you remove them the metal sleeve in the plastic will eventually fly away forever and now you got a cool useless knob. They don’t sell the sleeve insert so you may as well just buy a whole new set of knobs. Over all 2 stars. Looks okay at first, it works as it should ISH. It has no business being 800. If it was 300 I wouldnt be on here complaining. Im out of warranty so, im stuck with this hunk of junk until i feel ready to buy another… oh, surface glass scratches pretty easy too so thats fun. Just don’t, okay?
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the dismay about your overall experience using the range, CodyM. Let us help.
The link below explains what to do when range knobs turn on too quickly.
Samsung Range knobs may be activated by inadvertent push and turn:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
We recommend checking the resource below for details about cleaning and caring for the electric cooktop. This guide includes a video link you may watch from start to finish and another link for the recommended cookware.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
You may also refer to the user manual for more information about maintaining the glass cooktop. Turn to pages 48-49.
https://downloadcenter.samsung.com/content/UM/202311/20231122160614983/O_01._NE63BG8315-01_IB_FULL_AC_EN.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149691905) to help our team pull up your information when you message us.
Thank you.
-Angelica