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$625.26

Customer reviews

Rating 4.7 out of 5 stars with 103 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-103 of 103 reviews
  • Rated 5 out of 5 stars

    My Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my TV ... Great picture!! I would recommend this TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good tv for you're money, if this was pricier I wouldn't buy it but it looks nice and works well for what is worth. Before buying any tv make sure you measure you're stand before buying anything.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Juan,

      Thank you for purchasing the Samsung DU6900 Crystal UHD TV. I am happy that you are enjoying your new TV with features such as Mega Contrast HDR, allowing incredible details to be revealed, drawing your eyes to the most important parts of whatever you’re watching.

      You can contact Samsung Customer Support with any questions or concerns with usage, features, or how to best optimize your settings. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Rated 1 out of 5 stars

    Broke tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv arrived broke through delivery and trying to to return it was a hassle. Customer service hung up on me and would not be able to pick up until the following week. Long story short I ended up dragging it to the store myself and that was a whole other ordeal. It’ll be a whole before I go to Best Buy again for anything.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JackR,

      Please know you are leaving a review for the DU6900 TV, not the service provided by Best Buy. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Pro Samsung