Customer Ratings & Reviews
- Model:
- UN60DU6900FXZA
- |
- SKU:
- 12513207
Customer reviews
Rating 4.7 out of 5 stars with 103 reviews
(103 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
My Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm enjoying my TV ... Great picture!! I would recommend this TV.
This review is from Samsung - 60” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 3 out of 5 stars
My review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good tv for you're money, if this was pricier I wouldn't buy it but it looks nice and works well for what is worth. Before buying any tv make sure you measure you're stand before buying anything.
This review is from Samsung - 60” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendBrand response from Samsung
Posted .Juan,
Thank you for purchasing the Samsung DU6900 Crystal UHD TV. I am happy that you are enjoying your new TV with features such as Mega Contrast HDR, allowing incredible details to be revealed, drawing your eyes to the most important parts of whatever you’re watching.
You can contact Samsung Customer Support with any questions or concerns with usage, features, or how to best optimize your settings. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Rated 1 out of 5 stars
Broke tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv arrived broke through delivery and trying to to return it was a hassle. Customer service hung up on me and would not be able to pick up until the following week. Long story short I ended up dragging it to the store myself and that was a whole other ordeal. It’ll be a whole before I go to Best Buy again for anything.
This review is from Samsung - 60” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .JackR,
Please know you are leaving a review for the DU6900 TV, not the service provided by Best Buy. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro












