Customer Ratings & Reviews
- Model:
- UN60DU7200FXZA
- |
- SKU:
- 6576338
Customer reviews
Rating 4.6 out of 5 stars with 306 reviews
(306 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the 60” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)'s picture quality, ease of use, and color accuracy. Many also praised the TV's value for its price and the straightforward setup process. However, some customers expressed dissatisfaction with the remote control's functionality and user-friendliness. Overall, the positive feedback on picture quality and affordability outweighs the negative comments regarding the remote.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Upgrade worthy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clear, bright picture. Definitely and upgrade from my previous Sony Bravia
I would recommend this to a friend Rated 4 out of 5 stars
Only one issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. The only issue we have is when our Directv box is on, the TV will continue to switch to the Directv when we attempt to use the smart tv until we physically turn off the Directv box.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv good quality and best buy worker really help me
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
My tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Nice crisp picture with good color and depth.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung tv - the best
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this , as a replacement for another tv brand, no complain , satisfied customer. had previous Samsung Tv before and it is working - for more than 10 yrs,
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture easy to hang on wall. Recommend it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung TVs. They seem to last and have a great picture
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good Value
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for the price. A definite good value.
I would recommend this to a friend Rated 5 out of 5 stars
What a great t.v.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a 60' Samsung t.v. from best buy in late March. What a great upgrade from ehat we had. Would definitely buy another Samsung again when needed.
I would recommend this to a friendRated 5 out of 5 stars
60” Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it! No problems mounting ! It has several features we didn’t have before!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love tv n controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv and added bonus it has 3 HDMI’s, easy to use and modern controller
I would recommend this to a friend - Pros mentioned:Sound
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful Tv. Perfect screen. Sounds and apps are great
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
New 60" Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade from our 55" that failed after 1.5 yrs. Definitely a good choice
I would recommend this to a friend Rated 5 out of 5 stars
Love Our Best Buy Purchases
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience with Best Buy as always. This is our fifth tv purchase with accessories. The sales team is very knowledgeable, friendly and helpful. Would not buy anywhere else for our purchases.
I would recommend this to a friendRated 5 out of 5 stars
Super happy with this purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super happy with this purchase. One heck of a tv for the price. Best Buy makes it so easy to order and great pricing!
I would recommend this to a friendRated 4 out of 5 stars
Great TV for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased online to pickup in store. The only complaint is that when purchasing tv it said in stock on web site, but order took 2 days to complete order. I guess when it says in stock, is not really in stock. Go to the store or get delivered.
I would recommend this to a friendRated 5 out of 5 stars
Samsung sings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It takes awhile to operate.,and too learn everything it does games apps internet and more. A good tv
I would recommend this to a friendRated 5 out of 5 stars
Exceptional Shopping Experience at Best Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased some electronics from Best Buy, and I couldn't be happier! The products work flawlessly, and the customer service was outstanding. The staff was knowledgeable and genuinely helpful, making my shopping experience a breeze. Highly recommend!
I would recommend this to a friendRated 3 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lack of clear set up and programing directions resulted in hours of research on the www. Volume level is not the same on all channels.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MartinC,
Thank you for sharing your feedback on the sound. If your volume is fluctuating, please try disabling some of the TV's intelligent functions, will automatically analyze and adjust your sound which may cause your volume to fluctuate.
Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings and disable all enabled Sound Settings.
Please also make sure your TV’s firmware is updated. You can check this by going to: Menu > Settings > Support > Software Update.
To assist you in learning the various features, functions, and settings of your TV and remote, you can download the DU7200 TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for and select the DU7200 TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into the TV itself under Menu > Settings > Support
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
Tv review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent open up and set tv up yet. The tv in store had a beautiful bright screen which caught my eye
I would recommend this to a friend
















