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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 314 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the 60” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)'s picture quality, ease of use, and color accuracy. Many also praised the TV's value for its price and the straightforward setup process. However, some customers expressed dissatisfaction with the remote control's functionality and user-friendliness. Overall, the positive feedback on picture quality and affordability outweighs the negative comments regarding the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 314 reviews
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase customer service and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    60” Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product actually as described open box just like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent functions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent functions and size, fit our den perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Quality picture! Hard to set uo voice command

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture. Still trybg to figure out how to use voice command though!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DavidV,

      We appreciate your review of Samsung’s DU7200 TV. Please give us the opportunity to look into this for you so we can provide assistance specific to your usage scenario. You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy samsung tvs! Love them, they last forever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, people and shop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the sale, great product, great people in the shop. Keep up the good work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product . It is all that I expected. Good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes the best product whether it's a cellphone,television,washer.......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for economy purchasing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course there are better qualities but not in this price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new 60 inch Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up how you want to view the TV picture is not easy. Type does not seem as sharp as my old Vizio TV

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 60 inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor, clear screen and a great price. Good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Customer service is the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 60 inch tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv but wish that it had a clearer picture. It’s only LED and I might have preferred a QLED

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and helpful purchase experience. TV was easily set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok TV, needs a sound bar for better audio quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service 1st. Class price checked other stores….no comparison.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    StanG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value. Response time somewhat slower than old Samsung product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture clarity and a great price. Like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, it adapts to the entire prescription, easy to install

    I would recommend this to a friend