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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 306 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the 60” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)'s picture quality, ease of use, and color accuracy. Many also praised the TV's value for its price and the straightforward setup process. However, some customers expressed dissatisfaction with the remote control's functionality and user-friendliness. Overall, the positive feedback on picture quality and affordability outweighs the negative comments regarding the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 306 reviews
  • Rated 4 out of 5 stars

    Good for economy purchasing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course there are better qualities but not in this price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new 60 inch Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up how you want to view the TV picture is not easy. Type does not seem as sharp as my old Vizio TV

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes the best product whether it's a cellphone,television,washer.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 60 inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor, clear screen and a great price. Good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok TV, needs a sound bar for better audio quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 60 inch tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv but wish that it had a clearer picture. It’s only LED and I might have preferred a QLED

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Customer service is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and helpful purchase experience. TV was easily set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture clarity and a great price. Like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service 1st. Class price checked other stores….no comparison.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    StanG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value. Response time somewhat slower than old Samsung product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, it adapts to the entire prescription, easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this tv.im very happy with it.my son has one also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always enjoy shopping at Best Buy—great deals and customer service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas Gift for Son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television was bought for a Christmas Gift for my son. I believe he is satisfied with it because I have not heard him complain the picture or quality of the television.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Completelysatisfied,

      We appreciate you choosing Samsung as your gift of choice. With the DU7200 TV you get a clearer picture for more of your shows and videos. The 4K Upscaling transforms each pixel for improved content.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Rated 3 out of 5 stars

    Buyers take note!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have loved to keep this TV but returned it because it has no optical or analog audio output to connect with my Bose Cinemate GS Series 2 speakers.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi IkeO,

      Thank you for your feedback on the DU7200 TV. Your opinion is important to us and will be shared with our internal product teams.

      The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      ~Samsung Advisor Samsung

  • Rated 3 out of 5 stars

    Good for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent tv for the price. The picture quality is not the best. We did not see it before we bought it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ChrisB,

      Thank you for sharing your thoughts on the DU7200 TV’s image quality. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.

      Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:
      1. Standard: Is the default mode suitable for general viewing environments
      2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
      3. Eco: Provided to save energy
      4. Movie: Suitable for watching TV or movies in a dark room
      5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.

      You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).

      I hope these tips help you enjoy your new product.
      You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 3 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs better quality I like the tv for the kids but not a living room tv.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DanteJ,

      We appreciate you sharing your experience with the DU7200 TV. If you are not satisfied with the image on your screen, I recommend the below setting adjustments.

      Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:

      1) Standard: Default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Most suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.

      If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    a lemon or a samsung?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    zero stars. this tv died a little over a year after purchasing. no wonder it is discontinued.

    No, I would not recommend this to a friend