Customer Ratings & Reviews
- Model:
- QN60Q60BAFXZA
- SKU:
- 6502242
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 60” Class Q60B QLED 4K Smart Tizen TV for its exceptional picture quality, describing it as fantastic, outstanding, and clear. The TV's easy setup, reasonable price, and sleek design are also well-received. While the sound quality is generally praised, some customers find the remote control to be fragile.
This summary was generated by AI based on customer reviews.
Will have to return
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV can only be turned on. That’s it. Very disappointed.
No, I would not recommend this to a friendHad it for 24 hours and it stopped working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 day it stopped working. Wouldnt respond to the remote. Even Samsungvtold me to return it
No, I would not recommend this to a friendBrand response from Samsung
Posted .ANPSF,
It’s unfortunate to hear of the issues that have caused you to return your Q60B TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist
- Pros mentioned:Ease of use
samsung 60" TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was the perfect size I needed and easy to install. works great!
I would recommend this to a friend - Pros mentioned:Picture quality
Highly recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I personally love Samsung tv’s and sound systems This one was a surprise for the wifey and she loves it too. Good image nice sound very responsive.
I would recommend this to a friend - Pros mentioned:Picture quality
Perfect in-between sized TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect in-between size large-ish TV. All the bells and whistles you would want with a great picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Great choice!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Samsung Tv. Clear picture and nice sound. I'm glad with my purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Great New Smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is clear, and vibrant. We love this new TV
I would recommend this to a friend - Pros mentioned:Tv quality
Standby Mode is CRAZY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is great. But the lack of true buttons on the TV itself is CRAZY. This TV goes into some kind of standby mode even though I have standby mode shut off. When it is in standby mode, my only choice is to unplug it and then plug it back in. EVERY DAY I have to do this. This is CRAZY. I am totally off Samsung because of this. I will look to buy from a different manufacturer going forward.
No, I would not recommend this to a friend TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Samsung TV's !!!! This has been a great addition to our household.
I would recommend this to a friendSamsung TV's DO NOT work with AV receivers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT buy a Samsung TV if you plan to hook it up to a home AV surround sound receiver, DO NOT! Please go find the many support chat rooms talking about the issue before you buy. If you connect any Samsung TV to a receiver (Yamaha, Pioneer, etc), every time you turn the TV off, the TV will revert back to the TV speakers. You will have to go into settings, EVERY time you turn the TV back on, and set the sound to your receiver if you want a better sound. This has been an issue for 7+ years, Samsung refuses to fix.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TripC,
We appreciate you sharing the connection issues you've faced, and for optimal performance, we ask that you please ensure your Q60B TV is running the latest firmware version. You can check this by going to: Home > Menu > Settings > Support > Software Update.
If the issue persists after updating firmware, please reach out to Samsung Support so we can provide additional settings adjustments or troubleshooting assistance. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Audio compatability issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Optical audio out has some issues with amplifiers. Sometimes does work and need to switch back and forth between audio inputs to amp and then suddenly works.
I would recommend this to a friendBrand response from Samsung
Posted .user264710,
We appreciate your review of Samsung’s Q60B TV. Please give us the opportunity to look into this for you so we can provide additional settings adjustments or troubleshooting assistance.
You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Screen is damaged
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV the screen with scratches I did not buy an open box TV, I paid for a new one this one looks used. Very disappointed
No, I would not recommend this to a friend