Customer Ratings & Reviews
- Model:
- UN60TU690TFXZA
- |
- SKU:
- 6517113
Customer reviews
Rating 4.5 out of 5 stars with 320 reviews
(320 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the 60" Class TU690T Crystal UHD 4K Smart Tizen TV, particularly praising its picture quality, price, and ease of setup. Many customers rave about the exceptional clarity and vivid colors of the display, making it an excellent choice for movie nights and gaming. The TV's affordability is also a major selling point, with customers appreciating the excellent value for money. Setting up the TV is a breeze, with several customers mentioning that everything worked perfectly right out of the box.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my son! He really loves it. It has everything he needs!
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we are Enjoying our Samsung . Our experience at the store was excellent we would shop there again.
I would recommend this to a friendRated 5 out of 5 stars
Good TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, I’ve always liked Samsung TV’s. Nothing to complain about
I would recommend this to a friendRated 5 out of 5 stars
Love it!!!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV and its been a great year using it!!!
I would recommend this to a friendRated 5 out of 5 stars
Samsung tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lovee the tv so much all of my tvs in my house are Samsung !! Best ever
I would recommend this to a friendRated 5 out of 5 stars
Samsung tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv, has own smart picture is good, i like this tv
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Oo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is ok tv clear and it was not so bad buy. Samsung make great tv
I would recommend this to a friendBrand response from Samsung
Posted .Hi MPO10,
Thanks for taking a moment to review Samsung’s TU690T TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know that Samsung Customer Support is here to help.
You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
NICE TV 4K
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT SMART TH 4K, THE BEST OF THE BEST 100% RECOMMENDED
I would recommend this to a friendRated 5 out of 5 stars
Happy with
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, using it from past 6months. Have a very good experience.
I would recommend this to a friendRated 5 out of 5 stars
Great tv nice picture.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No dislikes works great. The techs who installed it did a real good job.
I would recommend this to a friendRated 4 out of 5 stars
tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.needed the size ,not overly happy with picture quality
No, I would not recommend this to a friendRated 3 out of 5 stars
Motion Blur and Slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only 120hz televisions throughout my home. The one in my bedroom is 12 years old. Samsung curved TV w/ 120hz. It was a black Friday deal. I figured I would get lucky again with this one, even though it's 60hz. I could definitely tell the difference. I had it set up and began to watch a football game. I could see ghosting and blurs anytime there was swift movement. I then watched a movie (Avengers) and saw more blur. Additionally, the Arc never properly connected to the JBL soundbar. I had to bluetooth it. Lastly, the the software (menu and apps) are extremely slow. Great TV if you're just watching the news or something.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MisterRosenthal,
We appreciate your feedback on the TU690T TV; please know it will be shared with our internal teams. There are a few Settings that you can adjust and a few troubleshooting tips available that may help resolve your issues with motion blur, slow user interface, and eARC connection.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update.
When watching fast-motion television, we recommend adjusting the picture clarity setting by going to Settings > Picture > Expert Settings > Picture Clarity Settings.
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Finally, regarding your ARC connection, please know that our TVs have a Pass-Through audio feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV.
On your TV, go to Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through.
I hope these tips help you enjoy your new product.
You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
PHENOMENAL TV set...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A house-warming gift for my daughter. She absolutely loves ❤️ it...
I would recommend this to a friendRated 5 out of 5 stars
Quality purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new tv and this was a quality purchase for rhe price.
I would recommend this to a friendRated 5 out of 5 stars
60 inch Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 60 inch TV from Samsung was a great value and is a high quality product.
I would recommend this to a friendRated 4 out of 5 stars
Good Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality For The Price. Could use better remote with back lite and voice control
I would recommend this to a friendRated 5 out of 5 stars
Parents TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was for my parents and they absolutely love it.
I would recommend this to a friendRated 5 out of 5 stars
Samsung tvs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, perfect size, fast delivery. Definitely i will buy it again
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Installation was done with only minor issues.
I would recommend this to a friendRated 4 out of 5 stars
Nice TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is nice TV for a room........................
I would recommend this to a friend











