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Customer reviews

Rating 4.7 out of 5 stars with 4452 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the 65" Class LED 4K Ultra HD Smart TV's exceptional picture quality, ease of use, and vibrant colors. Many appreciate the ease of setup and the user-friendly remote control, along with the sleek design. While some users noted minor motion blur or backlighting inconsistencies, the overwhelmingly positive feedback points to a highly satisfying viewing experience. The smart TV features and generally positive price point are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 4,452 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Colors are vibrant & clear. Not much on volume, probably small speakers cuz it's so thin, but I also purchased a surround sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very good when viewed from wide angles. Our room is a wide room, so its important that people on the outside of the room can see the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV but definitely need surround sound to go with it. Especially if you have a noisey house hold. Luckily we go one last year at Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want quality and great looking tv, this is it. The sound is good but I suggest getting a sound bar especially if this is your living room tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a small 50" flat screen from 9 yrs ago. What a difference! Hung on wall - love the picture all the way out to the edge! Beautiful colors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tv I've owned yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is second to none. only Complaint I would have has to do with apps crashing. I'm not sure if that's Samsung software or the App owners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pioneer kuro 55 plasma which was the best TV I had ever seen until this. I'm not saying it's better than a Oled it's not but pretty close.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung TV displays in brilliant colors and there’s very little lag or motion detected between pixels. It was a great purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open box item labeled incorrectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went into Best Buy already set on buying this tv after reading multiple reviews and waiting for the Super Bowl discounts to kick in. Best Buy rep talked me into buying an open box version that was $120 cheaper than new stating it was in "absolutely perfect condition". Got it home and out of the box and it was covered in fingerprints and once i cleaned it and set it up found a nice amount of scratches covering a corner and a dark section on the screen the size of a quarter. Returned tv with no hassles and upgraded to the curved. Happy with the turnout just wish I would have bought the new one in the first place and if they would have atleast looked at the open box item before claiming it was in perfect condition.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      CMJ1

      Thank you for your review on this Samsung TV.
      I am sorry you had issues with the purchase experience of your TV. Your feedback is important to us and we will document your concerns.

      If you ever need assistance with the TV itself, please reach out to Samsung Customer Support at 1-800-SAMSUNG
      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Incredible depth and color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the product. Before buying we looked at UHD and other brand SUHD offerings. The clarity gains remarks from all our visitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install great look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is well packaged and easy to install. The one connect box is a great leap forward to improving running ancillary cables for other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first purchase was of a similar TV by LG. We just didn't care for the color darkness and shades in that TV. We greatly like and enjoy our Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 4K TV on market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed many TVs and purchased three before I bought this one. I took back the other three and settled on this one. Awesome picture and quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several other Samsung TVS but this one is the best an for the price that's a no Brianer , i got this one for my outdoor kitchen n looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Samsung 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased a 65" Samsung Smart TV. So far it is doing good! Hoping we don't encounter any problems after the warranty is no longer valid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and wife bought this one after my vizio crapped out we were both blown away how clear/bold the picture/colors were ill never go back to vizio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best tv ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best Tv I have ever seen once set up in my home! The picture is better then real life and amazed at the clarity! Love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful, DO NOT BUY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this at Best Buy in 2016. It lasted a little over a year (outside of the manufacturer's warranty) and then it started showing slight shadows. It wasn't too bad at first but now it is completely unbearable. There are shadows across the whole screen. Many of the LEDs have not only burnt out but also melted parts of the panel. Only after researching this issue did I see that it is a common problem with Samsung TVs and yet the company does nothing. Here are a couple Youtube videos detailing the issue with these TVs. https://www.youtube.com/watch?v=irJzP6rqC_s https://www.youtube.com/watch?v=3mV7s0cYTTs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new 65" Samsung TV is wonderful. It's VERY light, gives us a GREAT picture and was very easy to set up. I'd recommend the Samsung to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever owned. Picture is amazing. Went from a 55 to 65 inch. Size is now perfect for my room. Still in awe with the picture quality.

    I would recommend this to a friend