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Customer reviews

Rating 4.7 out of 5 stars with 4452 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the 65" Class LED 4K Ultra HD Smart TV's exceptional picture quality, ease of use, and vibrant colors. Many appreciate the ease of setup and the user-friendly remote control, along with the sleek design. While some users noted minor motion blur or backlighting inconsistencies, the overwhelmingly positive feedback points to a highly satisfying viewing experience. The smart TV features and generally positive price point are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 4,452 reviews
  • Rated 3 out of 5 stars

    Nice pic but horrible manufacturing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this tv mounted and installed by Geek squad. Everything went smoothly. Later was looking at the tv from the side and the back panel was popping out. Plus the LED screen is not flush with the corners. Cmon Samsung! This is is not the quality I have come to expect from a Korean company. So Geek squad came 2 weeks later and brought a replacement. This tv had the same problem on the opposite side. So back in the box it goes and Geek squad is bringing a 3rd tv this Saturday. I think they will check it before bringing it. Hopefully the 3rd time is the charm! But Samsung really needs to work on quality control. If this doesn't work I might have to go with a different manufacturer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality! the initial TV needed to be replaced because of a bad pixel. Regardless that, the TV is a great piece of hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got it on Black Friday and by far the best selection made! Always have gone with Samsung tv's and have never had a single problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some key components are not there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound isn't to good, I have to turn it to what I consider to hi, for instance my 55" 6000 series I'd have the volume on 7 or 8 & when on 8 it would be pretty loud. This 65" 8000 series I have to turn the volume up to 14 or more. Next is the sleep timer, again I'm comparing the 55" & 65" I have set a sleep timer every night on the 65" on the 55" you set it & forget it. Last up is the remote only for the 65" I am suppose to only need one remote for everything that is hooked up to the connect. It does not turn the cable box on or off. It does turn my PS4 on & off & my Samsung sound bar. Also the remote at times doesn't recognize the commands when you speak to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is Amazing. The picture quality is second to none, and with the sound bar for movies, it is ntruly a home theater experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV image is awesome. The controller eliminated the need for my old universal control. It controls my receiver and AppleTV. My only complaint was that I could not get the CWTV app to watch the Flash. That's why I did not give it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only are we please with the picture but even purchasing the TV was a pleasure. Our salesman was knowledgable, honest and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't be fooled by imitators

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other "120 hz" TVs are often just 60hz panels with a feature that tries to up-convert the image. This is a truly upgraded panel. Sold.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great TV, Terrible experience with the One Connec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV picture in this price point is really hard to beat. The one connect cable and box design is where my problem was. TV one day just starting asking to connect the one connect that was already connected. Samsung sent me a replacement cable and one connect box. Unfortunately, the problem was not fixed. I spoke to the Geek Squad and they told me the entire main board would have to be replaced. On a 6 week old tv....... unacceptable. Best Buy was good enough to take the TV back after the return period and I went with a Sony 940D for 3x the price..lol

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is beautiful! The quality is outstanding. I looked for 2 months at many televisions. This truly matched the reviews. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This TV is better than expected, vivid picture!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for my living room - size and picture!! It seems like the person is in the room with you! I get great comments on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great livingroom tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very happy with the quality of the product. i am a samsung fanatic. even my cellphone is by samsung. great product and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part about the purchase was the salesman we had at the store. He explained all the tvs we were interested in. A great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Sony equivalent to this first but took it back after 30 days because the picture was nowhere near as good as this Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television for the price lm very pleased with it will recommended to any body that's looking for great quality for less price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The 4K is amazing. The size is great. It works great with my Bluetooth speaker. Has a lot of options for picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took several days to "burn in" but after that the picture was amazing. I still haven't calibrated it yet so it will get even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV everything about it is great money spent well. Now I'm thinking about getting the Curve because I like the model so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked extensively at every 4K capable tv in the 65-70 range and finally pulled the trigger on this one. I am extremely happy with every aspect but feel the remote could use help. It's great for most commands but entering any text is a pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great family TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new TV & was impressed by Samsung TV, so when the price was right I purchased this one. I am very happy with it.

    I would recommend this to a friend