Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 4452 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the 65" Class LED 4K Ultra HD Smart TV's exceptional picture quality, ease of use, and vibrant colors. Many appreciate the ease of setup and the user-friendly remote control, along with the sleek design. While some users noted minor motion blur or backlighting inconsistencies, the overwhelmingly positive feedback points to a highly satisfying viewing experience. The smart TV features and generally positive price point are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 4,452 reviews
  • Rated 4 out of 5 stars

    Great Picture, Disappointing Interface

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television offers great picture performance but the remote and software interface is a disappointment. I wish Samsung would revert to the KISS (keep it simple stupid) solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was very helpful in the selection and buying process. So far very happy with the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super crisp picture in a bright room.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great in a bright room. Sports and movies look amazing. Basic sound is above average.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice television!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture on television. The brand is wonderful! The size is great and so is the sound!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best TV I ever owned.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason it's not 5star is cause there are no 4K broadcast (yet). Also, audio/speaker not so good and really requires soundbar or hook up to a stereo (which requires d-to-a converter).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Had an older Samsung. They keep getting better. Intuitive remote. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond Expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on the many reviews about this TV, I chose this TV. Fits in our living room perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect. Great picture and sound. Good amount of apps in stalled and easy to add apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this television. I especially love that I can get my Sirius Radio stations on here!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    A good TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this modle to be ok. It does not have great quality. However, the picture is clear and good. The sound is good with out my sound bar.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing this Samsung TV. I am glad that you are happy with the viewing experience.
      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Good TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the TV. The only complaint is we need to constantly restart the TV as the Netflix App is always freezing. Researched this was a common problem with this model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mildly optimistic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV right before the Super Bowl on sale. While it is big it's not an incredible picture. My 7 year old Sony Bravia's picture is similar. Also the refresh rate is lacking when watching sports. In addition, the TV began turning itself on and off repeatedly in 5 second intervals about a week and a half ago. At that point the TV didn't work at all as it never allowed the picture to completely appear. I have no idea how long it went on before I saw it as it began while it was turned off. Just had a new board put in yesterday.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing the Samsung 4K TV. I am sorry to hear that you are experiencing issues.
      I hope the new board help correct it.
      Samsung products are engineered to the highest standards of performance and quality and we back the Samsung TV with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.

      Should you need further assistance with trouble shooting or warranty services, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and no problems to date. Highly recommended for anyone looking to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV and the stand it comes with is nicer than your standard black plastic stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a great option when compared to other options around the same price range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture, overall very good TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. Still on the fence regarding the One Connect box as it makes flush wall mounting with equipment further away problematic, but otherwise a great television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing! Installed it and couldn't be happier with the picture quality. Amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a great for the price..Nice user interface and great regular programming pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv and spent a good bit of time doing research and am very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW JUST WOW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture, seamless edges and a hassle free place to buy. It doesn't get much better

    I would recommend this to a friend