Customer Ratings & Reviews
- Model:
- UN65KS8000FXZA
- SKU:
- 5065600
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 3.9 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers value the 65" Class LED 4K Ultra HD Smart TV's exceptional picture quality, ease of use, and vibrant colors. Many appreciate the ease of setup and the user-friendly remote control, along with the sleek design. While some users noted minor motion blur or backlighting inconsistencies, the overwhelmingly positive feedback points to a highly satisfying viewing experience. The smart TV features and generally positive price point are also frequently praised.
This summary was generated by AI based on customer reviews.
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Tv for my husband for Christmas. He only purchases Samsung products. He loves it.
I would recommend this to a friendLove this tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My friend has this same TV and the quality it awesome. Great picture. Can't wait to set mine up
I would recommend this to a friendGreat picture until it stops working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this TV since July 2016. I was really impressed with the picture quality and aesthetics of the TV for the first few weeks. After about 3 weeks of use, occasionally the "smart hub" would not recognize my cable DVR as being plugged in and I could not watch TV. I would have to unplug the TV, wait 30 seconds, plug it back in and it would then recognize the DVR. A week later, the TV began turning itself off and restarting. After about 20 minutes of watching Netflix or Youtube (via the smart TV) or watching cable (via the DVR), the TV would reboot itself. This happens in an endless cycle every 20 minutes. I called Samsung customer service since the TV is under warranty for the first year. I was told that a factory reset would surely solve the problem. It didn't. Then I was told that I needed to update the software (even though the TV said it was up to date). They mailed me a USB drive with new software and I installed it. It did not fix the issue. Then they said it had to be the smart hub on the TV, so they mailed me a new one. I went a week without issue, but now it is doing it again. Now, I am in the process of scheduling a Samsung tech to come to my house to look at the TV. When you spend $2,000.00 on a TV, it shouldn't be having these issues. If it is, they should allow you to trade it in for a new one. I have had to endure 3 months of trying to deal with tech support, without having a TV to watch (that I paid a lot of money for). Now they want me to take time off work to be home for a technician to come confirm that the TV is broken. Samsung has really built itself a terrible reputation over the last year, and this will certainly be the last Samsung product I purchase.
No, I would not recommend this to a friendGREAT TV FOR THE MONEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ONLY ISSUE WAS I HAD TO HAVE THE REMOTE REPACED , BUT GEEK SQUAD SENT A NEW ONE IN A FEW DAYS
I would recommend this to a friendExcellent TV, sound is terrible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, but go ahead and by a sound bar while you get the TV. Speakers in TV are to small.
I would recommend this to a friendGreat tv for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is a little cloudy and lack of Dolby vision are th only flaws. Game mode is great
I would recommend this to a friendGood picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't as good as at the store so to do over again I would have got a less expensive TV.
I would recommend this to a friend- Pros mentioned:Picture quality
good tv for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent picture quality considering the size of the tv
I would recommend this to a friend Love TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After exchanging the Sony sound at for a Sonas sound bar, I am very satisfied with my system.
I would recommend this to a friend- Cons mentioned:Motion blur
SoSo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reviews are good but this tv has a lot of motion blur
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of this Samsung TV.
I am sorry to see that you are experiencing motion blur. You can try adjusting the judder control on your TV until you find a satisfactory setting. To do this, please follow these instructions: Home – Settings – Picture – Expert Settings – Auto Motion Plus – Change to “Custom” and adjust to your liking.
For further assistance with adjusting settings, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung is committed to providing the best possible product experience, quality, and value, and we greatly appreciate your feedback on user experience.
-Samsung Ambassador
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You are not going to believe this, but I bought a TV and it has been working well so far...
I would recommend this to a friendBest bang for your dollar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with the TV, the only thing I would change is the screen, has a lot of reflection.
I would recommend this to a friendGood tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV has potential but requires professional calibration to receive best picture quality
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV lacks color after a 60 degree viewing angle but the overall picture is impressive.
I would recommend this to a friend- Pros mentioned:Picture quality
Great Picture.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, a little too pricey, terrible stand/legs.
I would recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your feedback on this Samsung. Your user feedback is very important to us and will be shared with our TV team.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Very nice television with excellent picture qualit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture, a little hard to get setup properly.
I would recommend this to a friendTV works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV works fine and I Iike Samsung's quality. I only wish it came with a swivel pedestal.
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is a great addition to my house. Great picture.
I would recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung TV. I am glad that you are happy with the viewing experience.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Excellent tv but picture quality a step below sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture nit as crisp as Sony. Easy to set up ... like the separate box for connections
I would recommend this to a friendVery great picture crisp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very easy set up process. Love the remote. Sound bar will improve the sound quality
I would recommend this to a friend