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Customer reviews

Rating 4.7 out of 5 stars with 4452 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the 65" Class LED 4K Ultra HD Smart TV's exceptional picture quality, ease of use, and vibrant colors. Many appreciate the ease of setup and the user-friendly remote control, along with the sleek design. While some users noted minor motion blur or backlighting inconsistencies, the overwhelmingly positive feedback points to a highly satisfying viewing experience. The smart TV features and generally positive price point are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 4,452 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Just got tv yesterday.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this tv delivered yesterday. Looks great in appearance. Quality seems to be pretty high. I had a 55 inch Samsung High Def 240htz with all the bells and whistles on it. I know I cant really take much advantage of the 4k right this moment but I at least want to have up to par picture quality as last tv. Colors are great and quality is still good. But on some channels I can see some blurriness when picture is moving quickly and also some pictures on channels do not look as clear if the object is further away in the picture as closer things. Hoping I can figure out which settings work best for regular HD channels to calm the motion blur and blur of picture. Other than that so far I feel like I am going to be happy with this tv. Best Buy good to work with!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased a 70" Vizio M series and the Samsung picture is much brighter and more clear. Also, fast action is much sharper on the Samsung. I have to say that the best part of the purchase, though, was the customer service. Even though I had thrown away the packaging, BestBuy just picked up the Vizio when they delivered the new Samsung for no charge. It was so easy. There are other places to buy a TV, but BestBuy has my business because of the customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, best bang for buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV after returning a Samsung 78" UN78JS9100F which cost almost $5K. This TV basically has the same specs as the 78" at a 1/3 of the price. 4K content on this sucker is pretty baller and I'm hoping Netflix keeps adding more 4K content to take advantage of the picture quality of this tv set. The One Connect external HDMI unit is a genius idea and makes connecting all your gadgets much easier. All the major built in apps are on this TV, highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow! Amazing UHDTV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having tried the Samsung UN65JU7100 with many frustrating setup issues I decided to upgrade to the KS8000 and I am totally satisfied. Be careful if you wall mount this set as the back is slightly curved and you want to use the enclosed spacers! Setup was a breeze and my Sony home theater receiver and PlayStation were immediately detected. The new smart remote has better ergonomics and accessing content using Samsung’s redesigned Smart Hub is more direct and intuitive. I watched a PBS special on our National Parks last night and was captivated by the quality of some of the program’s imagery. At times it appeared as though I was in a museum viewing a painting hanging on a wall! Outstanding color and detail highlights! Thanks to the team at Best Buy for insuring my purchase satisfaction!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect is the word. With absolute clarity on sound and picture quality high definition and the black makes your every day TV watching an experience and gaming is taking to a new level. You might want to consider adding a sound bar to create a complete are awesome experience

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv really impressed by the picture will recommend tv for people looking for a affordable 4K tv

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 4 out of 5 stars

    Great TV, Deep Blacks But has some drawbacks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say this tv has some of the best blacks i have seen on a led tv. Smooth menu and fast power up time. You will notice some issues as described. I watch alot of letter box movies and with the tvs leds placed at top and bottom of screen the black bars are not black but a very dark dark grey but as bright as thing gets its not a problem for me. I came from a sony xbr850c and the samsung blows it away as far as blacks but the sony wins with its motion processing. the samsung has some picture judder, not bad but its there. Now where this baby shines is HDR it you dont know what it means or have no way to get HDR content then look else where because a corvette should not be driven 45mph

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Def would reccomend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased the tv yesterday. Easy set up and was surprised it did alot of the programming by itself. Picture quality is amazing , however some scenes can be distorted or color bleed. I don't feel like it as much as the tv as the environment the scene was shot in. The sound quality is surprisingly good when you set the tv in music mode. Great for movies!! We have watched about 15 movies so far!! Having a lazy weekend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall pretty happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV for almost a month now and I've got to say that so far I'm pretty thrilled with it. I went from a 55" Samsung to this 65" model and the upgrade in size was definitely the right call. The initial settings on the TV are pretty poor in my opinion (they have way too many things turned on that don't need to be) and it took quite a bit of reading up to get things just right (pre calibration that is...supposedly there is not a true calibration ready for the 4K HDR's just yet). I went with this to somewhat "future proof" myself for a few years, and yes i'm aware that's an impossible task but i truly believe that with the 4K resolution and the HDR at such a high quality with this TV that it will hold up well over the next few years and really come into it's own once more 4K HDR content is available. The remote is ok, i read a lot of negative reviews on it before my purchase but you get used to it. The Tizen user interface Samsung went with is actually pretty nice and i've been happy with it. Very easy to navigate through the settings! I've got an Apple TV hooked up to it and an Xbox One at the moment and have the setting set differently for each. Games look really good on here and after reading and playing with the settings i've got the jitters out which is great. The Apple TV looks good as well. I'll likely upgrade my Xbox One to the new Xbox One S that comes out in August since it'll be able to do 4K and HDR! I'll also likely up the review to a 5 Star once I get it calibrated and get to really experience everything this bad boy can deliver! Sorry if this was all over the place but I would definitely recommend this to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Incredible TV, Received Damaged

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is fantastic, the brightness is unreal, the picture quality superb and the design relevant with a mid century mod throw back with the stand. The one connect box makes it easy to hook up all devices and avoid the tangled mess of most TV backs of the past. This television has more in common with the current 2017 QLED's than it does the MU series. If you can get this TV and are on the fence, DO IT. HOWEVER, all this being said, we were incredibly disappointed, that upon opening the box and setting up our unit, we found that the top left corner of the television was warped slightly bending backwards in relation to the rest of the unit. Additionally, part of the panel behind the main glass was cracked or has a bad seal, as light from the behind LED array shines through illuminating the top left corner. This TV is now discontinued so we were told, and no longer available in any of the stores close to us, so we cannot get a replacement. Additionally, we were told the likelihood of being able to purchase on bestbuy.com would be slim to none, or could result in an error. In addition to this we were informed that if we did purchase a replacement through bestbuy.com after returning out current unit, that we would no longer be able to keep our magnolia 4 year warranty but would only be eligible to purchase the bestbuy.com warranty that covered half as much time for the same amount of money. This has been a very frustrating and trying experience. The team at magnolia have been accommodating, but the ultimate result of having to keep a broken unit is not ideal.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing the Samsung 4K TV. I am sorry to hear that you are experiencing issues.
      Samsung products are engineered to the highest standards of performance and quality and we back the Samsung TV with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.

      Please contact our Customer Support toll-free at 1-800-SAMSUNG for assistance with trouble shooting or warranty services,

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Unbelievable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third samsung tv over the past 15 years. Their tv's always last. I decided to upgrade in size. This is by far the BEST I've picked. it is absolutely beautiful & fits perfectly on the wall. The color, the quality, and the sound is nothing more than perfect. The store does not do it justice compared to your own home. All the reviews were on point & I absolutely do not regret getting this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided it was time to replace my 58" Panasonic Plasma TV and want to get a 4K TV. After a ton of researching I decided the Samsung KS8000F gave the best bang for my buck. After waiting a few months for it to go on sale and I've had the TV for a couple of weeks now and I couldn't be happier. Couple of things to be aware of. If you are wall mounting and your AC outlet isn't directly behind where the TV is going to be mounted be prepared to have to use an extension cord. The cord is only 3' long!!! Also you may want to get a screen cleaner as the screen had a ton of fingerprints after mounting that wouldn't come off. BB had a good one called CleanScreen by Audioquest. Be careful while cleaning the TV itself seems very fragile. Now for the good stuff...TV setup was easy it recognized my Yamaha receiver, Dish 4K Joey and PS4. Picture Quality was great out of the box but after some tweaking I was blown away. When I turned on the HDR everything was well STUNNING!!! It's almost too bright bright when in dynamic mode but what the heck that's what you are paying for. Some reviews have mention the samsung label and mentioned you can turn it off through the setting. But the label isn't on the screen it's on the panel and isn't distracting at all. BestBuy.com made it easy to track the price of the TV and the in store pickup was great also if you are a DIY. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger is BETTER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great TV for our 2nd upgrade to the Bar

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is wonderful and picture is better than the sum 8500 series I own both . Picture is a lot brighter and I was shocked with this TV. Since I thought my summer 8500 was the best but I do like my 3d THe geek s All I can say is what a picture any on on the fence buy it and best buy team is just the best setting it up and explaining everything to me best buy Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent 4K HDR TV for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to Best Buy expecting to pay for a TV equal in price to that of a used car, however, this TV surprised me not only in price, but quality. I've always been a Samsung guy and when I saw this TV I was blown away. If you're not looking for the latest and greatest, but still want an excellent TV with great picture quality, look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV & Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this tv for a week now & all I can say is, WOW!!. The picture is crystal clear & amazing. I was leery about some of the negative reviews, but I haven't encountered any negatives at this time. I can't review the sound for this product as I have this hooked up to a Onkyo AV receiver. Definitely a great buy. Great job Samsung & Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great. Great picture quality and upscaling. On forums people state they have a light bleed on top edge, i have that too but is hardly noticable. I highly recomend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best T.V I ever owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this T.V! Had a problem with the smart hub connecting to vudu call Samsung they connected to it and fixed it with no problem they have grate customer service. The picture is amazing in 4K, Even in 1080i it looks great I have a 60inch 1080p Vizio in my other room and yes you can see the differance when playing blu-ray movies.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love the tv but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv, love that the remote even works as my universal remote to all my attached devices but the power button is awful. Just a simple tap or fall to the floor and everything shuts off. And I mean everything. The only thing I would change about the whole package. Changing that design would be something to look into.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hits the mark

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for two reasons. The PS4 Pro and the Xbox one S. After returning the LG uh and the sony X850d I turned my attention to this master piece. Wow best of the three by far for gaming. colors truly do pop. Image quality is top notch. Movies and sports look great too. Very happy with this unit

    I would recommend this to a friend