Customer Ratings & Reviews
- Model:
- UN65KU7000FXZA
- SKU:
- 5155103
Rating by feature
- Value
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, ease of use, and smart TV features of this 65-inch 4K Ultra HD TV. Many also praise the value for the price and the HDR capabilities, which significantly enhance the viewing experience. While some users noted limitations with the refresh rate and stand design, the positive feedback on picture quality and ease of use overwhelmingly outweighs these concerns. The remote control and user interface also receive positive comments.
This summary was generated by AI based on customer reviews.
Connection Issues- Source problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv's instruction manual is misleading when you try to connect your home theater system. Even with HDMI and Arc connection, you still need to connect all your equipment directly in TV not in your A/V receiver to make it work. Not only that, you also need to connect PCM optical audio cable to get sound from your 7.1 speaker system. No where in manual it gives you this info. Samsung needs to give clear and detail connection instructions. If you don't connect it this way, every 30 min. it goes back to source mode and you have to put correct source. Very annoying issue.
I would recommend this to a friendBrand response from MrSamsung
Posted .Techyexpbbm123:
Thank you for your feedback on connecting this TV to your home theater system.
Please give us the opportunity to assist you with connection issues by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Wonderful tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased another Samsung TV because of my first experience. TV is fresh, clean and crisp. Happy with the purchase.
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. Love the smart remote, and all of the features on this tv. Worth every penny
I would recommend this to a friendGreat qty & value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With wireless or wired connection, this Tv provides great viewing experience for both cable and online enjoyment.
I would recommend this to a friendLove this so much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a 4k UHD tv for my new place. Did a lot of research and decided on this one w/ HDR. Great decision.
I would recommend this to a friendBest picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After reviewing all the available TVs, I determined this was the best one whose features I would fully utilize.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv will blow your mind. It is crisp, seamless in use. It's so lifelike you might as well be there!!!!
I would recommend this to a friendFor your eyes (and ears) only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mid-range product. Clarity of picture is incredible while sound is average. Remote is busy and more complex than required on this product. Thus far, a good bang for the buck.
I would recommend this to a friendSamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good TV. The Netflix streaming is very good. I would recommend this television to my friends.
I would recommend this to a friendBest Television I own
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great addition to my reciever. Beautiful colors and a smart television. This is a highly recommended t.v.
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with my TV. It is everything that I expected when I was looking for a replacement.
I would recommend this to a friend- Cons mentioned:Refresh rate
Very Hard to Watch Motion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was misled by the Best Buy team who told me that the motion rate was 120 for this TV, but later found that this is different from the Refresh Rate which was only 60 Hz. I only noticed once I hooked this up at home and started watching TV, and it was IMPOSSIBLE. The frame rate annoyed me so much I had to return this TV. I could not watch sports or even TV shows which would lag behind real time. I would not recommend this TV.
No, I would not recommend this to a friend Great Big Screen TV for a Reasonable Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been very happy with Samnsung televisions for years and this latest purchase did not disappoint.
I would recommend this to a friendNew Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a month now and is working great. Some folks complain about the small remote but so what!!
I would recommend this to a friendWow what a T V
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A pleasure to watch anything on this beautiful television. Would recommend it to anyone in a heartbeat!
I would recommend this to a friendgreat tv with lots of interesting features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we like the new TV, except the sound seems to be somewhat muffled. We bought a sound bar, which did not make the expected improvements. Being hard of hearing does not help either.
I would recommend this to a friendLiving room tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Huge upgrade from my 4 year old Sony 60". Faster response and better on wifi without any interuptions
I would recommend this to a friendGreat television for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son uses this for gaming and evidently it helps with the speed of the players.
I would recommend this to a friendVery satisfied with this purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this purchase and the service I received in the store and when it was delivered.
I would recommend this to a friendSamsung, one of the better brands
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good 4k set, remote is not the typical kind, equipped with a microphone to access settings!
I would recommend this to a friend