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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 567 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, curved screen, and color of this 65-inch 4K Ultra HD TV. Many also found the setup process to be easy and intuitive, with positive comments about the remote control and overall design. While some customers noted the high price point, the overwhelmingly positive feedback focuses on the exceptional visual experience. The enhanced viewing experience provided by the curved screen and 4K resolution were frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 567 reviews
  • Rated 5 out of 5 stars

    Excellent Samsung LCD Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the LCD Series 9 Model KS9500 4K SUHD Curved 65" screen as a replacement for a Samsung Plasma. This is an excellent replacement with great picture quality and produces much less heat than the Plasma 64". It pairs nicely with the Samsung 4K BluRay DVD Player Model UBD-K8500.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Don't buy curved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv as a replacement for my 3 year old standard Samsung led smart tv. While this tv has a great picture, the curve takes in a lot of light and makes it very difficult to see the picture in a lit room. I literally had to close my blinds during the day just to watch it. After 2 days. I returned it for a lg oled tv and couldn't be happier

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for your review on this Samsung TV. I am sorry you were not satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador. Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my Samsung TV. Great picture. Excellent sound. Great service from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, easy to mount, easy to tune. Also connected to direct and Sonos sound bar with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is fantastic, the setup with all the wires going to one box eliminated the mess I used to have. The curved picture gives more depth to the picture than I have ever seen on a TV. All the extra apps on the smart tv are great and easy to access. This is a great TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful picture, WIFI issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We watched The Revenant right when we installed it and I don't know if I've seen a more beautiful movie before or since. It does a better job with dark scenes but due to how the screen is lit you still see light ghosting around the edges. Would've given 5 stars but continue to have issues with the WiFi. Occasionally have to reset to get it to work. Returned our 70" Samsung earlier this year because it would NEVER hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 9500 series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product, since DTV does not broadcast 4K, my receiver upscales all channels to 4K. The resolution is awesome. So many features still learning. I followed this product last year when it listed for 4600.00. Out of my budget for a TV. Very satisfied since purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personalty will be 2nd tv 4k great bright colors only down fall is blacks white out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my new tv. The curvature allows people, on the sides of tv, a non-distorted picture. Smart TV is easy to use and has many options. I can view Facebook throughout the day. Streaming videos etc. are easy to maneuver...even for a novis.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great tv 4k is awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv 4 k is awsome but there is not to many 4 k stations or movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65Class 4k Ultra HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! It is great and the colors brilliant, clear, and dynamic! Enjoying 4K movies as they become available. Otherwise, all movies are like watching them for the first time. Wonderful entertainment in the pleasure of our on home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NGret TV, great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredible TV. Love it very much and visitors comment on the quality of the image. Wish I could extend the warranty beyond today when it expires.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture does not fill the whole 65" screen. Disappointing because in the store it does. There are black spaces approximately 2" on top and bottom of screen. Sometimes the picture is crystal clear, as in movies. But sometimes the picture is not crystal clear, as in football games. Also disappointing. Feel like I should have spent another $1000 to get the OLED.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen

    Rated 4 out of 5 stars

    Great for everyday living.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for a living room tv, to watch shows and play video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the experience to work with a gentleman at our Boise location and he was amazing. He took his time with our purchase, he answered all of our question and made sure we were really purchasing the product that worked for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome...beautiful....magnanimous TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the TV during Black Friday 2016, price was awesome. After 2 weeks, my son noticed dead pixels, we called BBY. In 3 days, got the replacement. Great customer Service, beautiful product, Happy customerssss (whole family)!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the system tries too hard. It derives its own order for the next channel, so channel up or down does not ordinarily go in numerical order. It also learns things I'd rather it didn't do such as switching to an external input just because that external device gets turned on. Be a little dumber and do as it's told. Still, it's quite a tv set!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture and sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Samsung 65" curved screen smart television. I even love how it looks when it's turned off. The picture is incredible and the audio is great even without a sound bar. I am so happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super high great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really wanted to get great quality at a great price - and with our purchase of TV and accessories as well as the smart phone at only $1/mo for 24 months. Amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful color !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled with upgrading since I already had a 65" Samsung 4K flat screen. I'm really glad I did. Beautiful color, and the curve gives it something special that I was missing. Blacks are well defined. Great TV !

    I would recommend this to a friend