Customer Ratings & Reviews
- Model:
- UN65KS9500FXZA
- SKU:
- 5034500
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, curved screen, and color of this 65-inch 4K Ultra HD TV. Many also found the setup process to be easy and intuitive, with positive comments about the remote control and overall design. While some customers noted the high price point, the overwhelmingly positive feedback focuses on the exceptional visual experience. The enhanced viewing experience provided by the curved screen and 4K resolution were frequently praised.
This summary was generated by AI based on customer reviews.
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great and was worth the price. I would recommend this tv
I would recommend this to a friendBestBuy saved the day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good tv overall. Thought after just 3-4 years or so of use the panel started detaching from the frame. Thankfully I had the BestBuy warranty and they came, picked it up and refunded my entire order.
No, I would not recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like but it thought a little pricey. Mounting was easy.
I would recommend this to a friendGreat picture easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The smart hub is a great idea, blacks are very sharp and black
I would recommend this to a friendNice picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture and pretty looking television . Very happy
I would recommend this to a friendMy son enjoys all the features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would like if there were more non violent games to play.
I would recommend this to a friendThe Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best tv i have ever owned in my life for sure
I would recommend this to a friendGood Tv for large space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is good for our large open space for our family.
I would recommend this to a friendGood picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is the best it tv just hate the controller
I would recommend this to a friendthis TV has some great reviews
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service from haley was great and jerome
I would recommend this to a frienddon't buy display models
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, but bought a display model that was missing the box and paper work. Once we got it home geek squad wanted to charge us to tell us how to take it out of display/retail mode.
No, I would not recommend this to a friendUnhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv 11/2916 and the box BN91-17714W for the HDMI plugs into is not working any longer. I did purchase the extended 2 year warrenty but it is over the 2 years now. I paid a lot for this tv and expected it to last longer then 2 years. The unit I need is $143.00. I dknt like that Samsung left the HDMI plugs iff the tv. Another part that can go bad.
No, I would not recommend this to a friendGood still picture, but can't handle motion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For TV programming, this TV is sub-par. It cannot provide a clear picture during motion.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of this Samsung TV.
I am sorry to see that you are not satisfied with motion picture quality. You can try adjusting the judder control on your TV until you find a satisfactory setting. To do this, please follow these instructions: Home – Settings – Picture – Expert Settings – Auto Motion Plus – Change to “Custom” and adjust to your liking.
For further assistance with adjusting settings, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung is committed to providing the best possible product experience, quality, and value, and we greatly appreciate your feedback on user experience.
-Samsung Ambassador
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but there is still judder even with the 240 motion set high
I would recommend this to a friendBrand response from MrSamsung
Posted .Wsnow:
Thank you for your review. I am sorry to see that you are experiencing judder. You can try adjusting the judder control on your TV until you find a satisfactory setting. To do this, please follow these instructions: Home – Settings – Picture – Expert Settings – Auto Motion Plus – Change to “Custom” and adjust to your liking.
Each person will have a different take on what they like, so Samsung makes it easy for you to customize to your viewing preference.
For further assistance with adjusting settings, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung is committed to providing the best possible product experience, quality, and value, and we greatly appreciate your feedback on user experience.
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great tv, great colors but you can get better deals now
No, I would not recommend this to a friendNot quite as good as I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average, not any better than flat screen. 4T really doesn't show up.
I would recommend this to a friendsamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for what this tv is made of, the cost is ridiculous!
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your feedback on this Samsung. I am sorry to hear that you are not completely satisfied with the experience.
Your user feedback is very important to us and will be shared with our TV team.
-Samsung Ambassador
Nice colors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like it very much!! Very nice and colorfull screen
I would recommend this to a friendBrand response from MrSamsung
Posted .Chiqui:
Thank you for your review of this Samsung TV.
I am glad to see you are overall happy with this TV.
Should you ever need assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Not so great....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy this type of Samsung if you don't need it longer than three years. My main board burned out and Samsung will send me one for $1500. Off to a new brand soon!
No, I would not recommend this to a friendToo pricey for the quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this tv in July of 2016 and its giving me issues with the picture quality. One of the panels malfunctioned and since i did't want to pay extra money for their service protection plan now i'm stuck dealing with the manufacturer who basically told me it would be more economical to buy a new one than to try and pay for it to get fixed. Not worth the thousands of dollars i spent on it for it to be giving these kinds of issues 3 years later.
No, I would not recommend this to a friend