Customer Ratings & Reviews
- Model:
- UN65KS9500FXZA
- SKU:
- 5034500
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, curved screen, and color of this 65-inch 4K Ultra HD TV. Many also found the setup process to be easy and intuitive, with positive comments about the remote control and overall design. While some customers noted the high price point, the overwhelmingly positive feedback focuses on the exceptional visual experience. The enhanced viewing experience provided by the curved screen and 4K resolution were frequently praised.
This summary was generated by AI based on customer reviews.
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 6-7 years and still love it and works great!
I would recommend this to a friendWORST TELEVISION I'VE EVER OWNED.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had problem after problem with this TV since I purchased it; and it was extremely expensive. It's less then 2 years old.. Most recently is the Power Board going out... I just bought this TV and already I'm being asked to spend $2900 to replace this part... Not to mention the $150 I had to spend on a Samsung tech visit... I've reached out to Samsung, and they don't stand behind their products, and just told me they were sorry. There was nothing they would do. I would not suggest you purchase any Samsung products... They do not stand behind their products.
No, I would not recommend this to a friendLooks sleek and nice but much cheaper than 2015
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel it's not built as well as last years model the processor is only 1/4 the size and the picture quality Isn't as nice it blurs out on movement. No camera on new one , no 3D no sports mode, no full back lighting just corner lighting. Remote is not as user friendly as the other remote feels cheaper. Even the packaging is a downgrade from previous model. I think this is why Samsung is selling it cheaper than last years model.
No, I would not recommend this to a friendReally disappointing - charging to make 4k work?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit early from Magnolia and it was not cheap. I loved the idea of 4k movies and suffered with what I could download and play in 4k. Finally true 4K UHD HDR movies are available and so it the matching 4k Samsung blu-ray player (model UBD-k8500). I order the player and some movies but it doesn't work???? Well, turns out Samsung wants me to pay $400 for a "2015 Evo Upgrade" so that I can play 4k UHD movies. What???? I have a ton of Samsung gear including high-end equipment I paid a lot of money for and they want me to pay another $400 to watch UHD????? Bad customer service. This should be a free upgrade and they should send someone out to install it for what I paid for this equipment.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .lathahgjhgjhg:
Thank you for purchasing the Samsung 65" 9-Series Curved 4K SUHD Smart TV.
Please know that this TV will play 4K content without the need for an upgrade kit.
For assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
Likewise, you can request help on our Facebook support page: https://www.facebook.com/samsungsupport/app/158125230916392/
We are also reachable via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung 65"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never purchase another Samsung TV. My TV lost all audio and video before it was one year old. I took it to Best Buy where they handled all of the shipping back to Samsung to have the TV repaired. After the TV came back I started having issues with it again and took it back to Best Buy who did an analysis of the problem since the TV has passed the 1 year warranty. Diagnosis was that the replaced board was separating. Samsung would not consider repairing the TV even though they used inferior parts to do the repair. Never again will I buy a Samsung product. They also told me that I should not have taken the TV to Best Buy who was helpful enough to handle all of the paperwork and shipping.
No, I would not recommend this to a friendDO NOT BUY !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE WORST TV EVER. WHY EOULD SAMSUNG MAKE A LIL BOX TO CONNECT YOUR USB CABLES TO INSTEAD OF JUST CONNECTING THEM TO THE TV LIKE EVERYONE ELSE DOES. WE PURCHASED THIS TV AND THE BOX 1 WASNT WORKING SO WE TOOK IT BACK AND THE 2ND TV ALSO CAME WITH A MESSED UP BOX 1. THE COLOR ON THE TV IS DEFINITELY OFF. WE R GOING BACK AND BUYING THE NEW LG.
No, I would not recommend this to a friendMany problems with this tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 year warranty lot of problems started, TV stops and reboots very often. Recently tv is turning on, it seems problem with the power board or something. Looks like Samsung product is not trustworthy. I bought two Samsung TV's and both failed within two year
No, I would not recommend this to a friend