Customer Ratings & Reviews
- Model:
- UN65KU7500FXZA
- SKU:
- 5146700
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, curved screen, and ease of use of this 65-inch 4K Ultra HD TV. Many also appreciate the smart TV functionality and the value for the price. While some users noted glare in certain lighting conditions and a lower refresh rate, the positive feedback on picture quality and features outweighs these concerns. The remote control also received positive comments.
This summary was generated by AI based on customer reviews.
Crisp picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 D looks tales some getting used to, but it adds a lot to the experience.
I would recommend this to a friendGreat picture and sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TV the 65-inch curved Samsung is the best TV I ever had!!!
I would recommend this to a friendGreat Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking television...not too sure about the curve yet though
I would recommend this to a friendBitchin TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, but maybe a little too technical for an old dude like me
I would recommend this to a friendLove the curved television.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am enjoying the purchase. Should have purchased it sooner.
I would recommend this to a friendNice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad TV lots of options from apps to a wireless keyboard.
I would recommend this to a friendNot real HDR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HDR is deceiving It's upgrade HDR capable, but not real HDR
I would recommend this to a friendSolid 4K and HDR technology
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good tv with Average specs. But a good value at that.
I would recommend this to a friendGreat picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is not real user friendly, but getting used to it.
I would recommend this to a friendNice Curve
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty good tv. The multiple features are great.
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough went out and got another one both from Bestbuy
I would recommend this to a friendGreat smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv real fast only problem no twc app for Samsung apps
I would recommend this to a friendIt was good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid a price that was fair for the merchandise I got
I would recommend this to a friendGreat picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new tv! Sound and picture are great quality
I would recommend this to a friendGood price for TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking to get a good price for this smart TV
I would recommend this to a friendNice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a nice tv, look amazing good price and apareance
I would recommend this to a friendFailed screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After just over a year, naturally when warranty expired the screen goes out, has a black vertical line about a foot wide from top to bottom. Looks terrible. Unhappy and Samsung won’t do anything out of warranty.
No, I would not recommend this to a friend- Cons mentioned:Refresh rate
Returned in less than 30 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I researched this model before checking it out at the store. Samsung has always been a good brand for me in the past but not this time. In less than 30 days a line appeared on the screen. Even before the line appeared the images were jumpy from the refresh rate. Didn't look like that in the showroom. Called the Geek Squad and they were aware of this model having issues. Samsung subcontracting the work because of high demand. So we replaced it with a flat screen Sony with a higher refresh rate. Love the Sony.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review on this Samsung TV. I am sorry you were not satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador.
Curved design is great, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was trying to buy the 9500 model but the sales associate talked me down to the 7500 model because of price and said they were basically the same television. Definitely not! The black areas on this are light gray at best.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing the Samsung 4K UHD TV. I am sorry to hear that you are experiencing issues.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung xxxxxx with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
To better assist you with step-by-step troubleshooting or warranty service, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
IT WAS DEFECTIVE,I HAD TO RETURN TO THE STORE.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SAMSUNG IS MY FIRST CHOICE FOR ANYTHING BUT THIS SERIES OF TV'S ie 6 AND 7 BOTH GAVE ME A HEADACHE AND I WAS FORCED TO CALL SAMSUNG CUSTOMER SERVICE AND THEY ADVISED ME TO RETURN TO THE STORE, BOTH OF THEM WERE DEFECTIVE.
I would recommend this to a friend