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Customer Ratings & Reviews

Your price for this item is $353.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.7 out of 5 stars with 759 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, curved screen, and ease of use of this 65-inch 4K Ultra HD TV. Many also appreciate the smart TV functionality and the value for the price. While some users noted glare in certain lighting conditions and a lower refresh rate, the positive feedback on picture quality and features outweighs these concerns. The remote control also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-759 of 759 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Just hit the buy button

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I’ve had the quality and simplicity is amazing for anyone with very little electronic setup ability.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen, Picture quality

    Rated 5 out of 5 stars

    Amazing Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has bright and vibrant 4K picture that is stunning. The curve is an awesome feature. It looks stunning in my living room and has a great interface. Comes with a pleathera of apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Still one of the best TVs ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can tell you that this tv set is one of the best ever produced. Not only we thoroughly enjoy the 4k UHD HDR content widely available for streaming but also older movies remastered in 4K. I just got Terminator 2 DVD in 4K and it does look way better. The details come to life. It's like watching in a movie theater but with the comfort of your sofa. To corroborate the above, guests are amazed by the picture quality and depth perception. I would by a larger one eventually. The only (and only) downside though would be the outdated TV software.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    regret the purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the tv for 6 months now and it has already started giving me problems. It freezes too frequently especially during browsing although it is in the same room with the modem. On a monthly basis, I have to reset the tv. The pointer may not direct at the same point you aim. The smart option may not work as you would expect and sometimes it restarts the tv by itself. The picture quality is very good. 4K works as expected. The sound quality is not satisfying. I have a feeling that this machine will not last long. My old LG tv was 7yrs old and never had a problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Not Dissapointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV a week ago and I'm impressed. Picture and sound is great. College football looks awesome! Movies look outstanding! Right now I have no complaints. Make sure to do research on TV's before buying. I definitely recommend this TV. Also, the Best Buy group was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just hooked it up, and it has been on for a few hours. I don't have any of the problems reported in previous reviews. I changed the picture mode to Natural, and it looks excellent! I'll engage the Sports mode when needed, but no lag on regular programming. A significant upgrade from my previous Mits 1080p DLP. Of course, time will tell, but so far, it's 5 all day from me!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not for sports

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, great sound, NOT for sports. Ball blurs in baseball games. I assume same will be true for football. If your not a sports junkey, this is a great TV. If you are upgrade to the 240. If I could return and upgrade I would, but I tossed the box.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Pmoney:

      Thank you for purchasing the Samsung 65" Class KU7500 7-Series Curved 4K UHD TV. I am sorry to see that sporting programs on this TV result in motion blur.

      You can try adjusting the motion or judder control on your TV until you find a satisfactory setting. To do this, please follow these instructions:

      Home – Settings – Picture – Expert Settings – Auto Motion Plus – Change to “Custom” and adjust to your liking

      Each person will have a different take on what they like, so Samsung makes it easy for you to customize to your viewing preference.

      For further assistance with adjusting settings, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      Samsung is committed to providing the best possible product experience, quality, and value, and we greatly appreciate your feedback on user experience. Samsung

  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV it's a steal for the price I got it for $1299.99 and I would get it again! Highly Recommend Samsung TV's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strange

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The white spots that everyone is complying about goes away after a full day's use then a full night's rest! I had the same problem--bad--but they ALL went away.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is beautiful and so much larger in my home, great picture and sound!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV clarity is absolutely fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of the "curve" part as there are so few curved TVs around. The experience is immersive and theater like, and every bit worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for low priced 4k curved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV in all aspects and ratio, very minimal delay, I don't entertain sports although discovery chanel and history channel gives you truly depth as if you were under the sea or if you are walking through Rome..great for additional rooms not your living room, if you are a huge sports fan, get next edition with more hz

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV came with a slightly bright area near the bottom. Some people complain about these bright areas. Mine is almost invisible under normal conditions. A much bigger problem comes from the unbelievably poor handling of motion. Some SD and even HD sources have terrible jerkiness in panning scenes. The smooth motion settings have to be maxed out to help remove this, but that can detract from the picture quality. Playing the same video on my computer results in a smooth picture. Playing the same video on a 48" lower series Samsung (2014?) is also smoother than this TV. The smooth motion settings even have to be enabled for Blu-ray to avoid jerky motion. 4K samples on a USB stick seemed to be acceptable. I am disappointed in Samsung. I expected better. I can only hope they fix this with an update.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Roginator:

      Thank you for purchasing the Samsung 65" Class KU7500 7-Series Curved 4K UHD TV.  I am sorry to hear that you are experiencing uneven lighting and judder in video.
       
      To better assist you with step-by-step troubleshooting, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you. 
       
      You can also contact Samsung via LiveChat or email.  Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
       
      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Cons mentioned:
    Refresh rate

    Rated 3 out of 5 stars

    Not so Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beaware as others mentioned there are white orbs all over the screen and its not good for sports since its a 60hz tv.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    I wish I could give 0 stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WARNING! WE WILL NEVER HAVE ANOTHER SAMSUNG TV! 2 years and I repeat 2 YEARS and our tv is DONE! That money is down the drain. Flushed. Oh the tv was great...until it quit working. 2 year warranty is all you can get! But that’s convenient for them because that’s all it is going to last! You can google that one if you don’t believe me. Customer service is terrible. Ridiculous. You’re on your own when the tv blows up. Just go online and search “Samsung tv turns on and off”, “Samsung tv power cycling”, or “Samsung tv troubleshooting”. Oh it hasn’t just been our tv and this apparently has been going on for years. I’m pretty furious. We’ll be going back to Vizio because they actually work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Control menu stopped appearing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv, but randomly my control menu stopped appearing and I can't change sources now. Getting frustrated trying to fix this. Hoping I don't have to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sooo Unhappy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could get half my money back I'd return it. TV has constant judder and a pixilated broken motion with any medium speed object or person. I can't watch anything other than a news program without being completely frustrated. Waste of money. I read reviews and simply don't believe them. They cannot be accurate. I don't watch sports very often and realized the sports reviews were poor. What I didn't realize was that movement in general is a joke. I can't believe Samsung would even sell this TV or Best Buy hasn't pulled it. Minimal setting options don't help in any way. Wish I would have never purchased.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      TGTG:

      Thank you for your review of this Samsung TV.

      I am sorry to see that you are experiencing judder. You can try adjusting the motion control on your TV until you find a satisfactory setting. To do this, please follow these instructions: Home – Settings – Picture – Expert Settings – Auto Motion Plus – Change to “Custom” and adjust to your liking.

      Each person will have a different take on what they like, so Samsung makes it easy for you to customize to your viewing preference.

      For further assistance with adjusting settings, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      Samsung is committed to providing the best possible product experience, quality, and value, and we greatly appreciate your feedback on user experience. Samsung

  • Rated 1 out of 5 stars

    Trashbag

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less than 24 months before the right side started turning black and working its way across. Trash.

    No, I would not recommend this to a friend