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Customer Ratings & Reviews

Your price for this item is $685.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.7 out of 5 stars with 1131 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and the appealing curved screen as major highlights. Many appreciate the ease of use and the reasonable price point for the quality offered. However, some users express concerns about the remote control's functionality and glare from light sources. A few also mention limitations regarding HDR support and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,131 reviews
  • Rated 4 out of 5 stars

    Great ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ps4 good had fun everybody should have one for them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a 75' samsung led just as good but smaller but ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv great idea for buying as a gift great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice curve design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice tv picture is very nice. Like designs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this TV for a few months and I enjoy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality television for the black Friday price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok ! Not outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to manuver other wise it serves the purpose

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The setvup was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture because of curve has a glare problem!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice tv and I will recommend it for everyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great TV, Broken Prior To Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been debating whether or not to purchase a newer TV for our house, since the largest we had prior to today was a Samsung 50" 1080p model that looks too small for our family room. I was originally considering the UN65KU6300FXZA, which I looked at yesterday (11/18/2016). The employees mentioned and demonstrated the capabilities of the SUHD models, in comparison to the UHD models. My buying decision was halted after seeing the models side-by-side, so I left and stated that I'd be back. I came back today to show my wife the quality of the UHD and SUHD TVs. I ended up getting this model instead, after hearing the Samsung specialist say that the curved models provide better viewing angles for larger rooms (the employees from yesterday stated that the curved models had been experiencing problems, I should've listened to them). We took the TV home and left the house again to go be "responsible adults." I finally made it home to setup the TV after waiting nearly 4 hours to get to the store (I took my wife to the doctors office during the late morning and early-mid afternoon, the wait was awful and the practice was operating unusually slow), and another 4 hours to run unexpected errand and pickup my nephew during the mid afternoon - mid evening. I'm immediately greeted to an unpleasant odor upon opening the box, but think nothing of it. I take the packaging off of the TV and accessories, and proceed with preparing everything for first use. I'm surprised with a damaged unit after experiencing such an eventful day! The display panel is busted near the bottom left porting of the screen. The one thing that I was looking forward to the entire day is broken, and I'm unable to take it back because the store is already closed. I'm left with an expensive paperweight overnight, and am doubtful that the store will exchange the unit, despite no physical damage being present on the unit and packaging. The TV is great, but this is based solely on the display unit in the store.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Glare

    Rated 2 out of 5 stars

    Bad Glare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't recommend this tv! There's a bad glare if a light is on near it!

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing the Samsung 4K TV. I am sorry to hear that you are experiencing issues.
      Please give us the opportunity to assist you with the issues by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 2 out of 5 stars

    NOT SO HAPPY

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Samsung person, all of my TVs, phones and sound system, even washer dryers are of Samsung brands. I am very unhappy with thsi TV. First the curved surface does not add any extra value, it actually makes dufficult to see from the side. The resolution is also not so good, sound is awfully dull, I added a Samsung sound sytem and then only the audio is good. Overall bad purchase and I do not recommend this product to anyone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good tv strange picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on regular tv shows that are in HD look strange. Like watching TV drunk or something. Video games,some sports, etc look great though.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Slane98,

      Thank you for purchasing the Samsung UN65KU6500 Curve TV.

      To better assist you with image quality when viewing TV shows, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email.  Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
       
      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 3 out of 5 stars

    I love the tv it's self but I am not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like how small the remote is and that it does not have the numeral buttons. But the tv it self is amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice TV but average picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV thinking I would be a nice upgrade over my 43 inch insignia. The picture quality is average at best.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for your review of this TV.

      I am sorry to hear that you were not happy with picture quality.

      The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out.

      For assistance with picture settings and adjustments, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 1 out of 5 stars

    will not recommend screen too fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3months with this 65inch, curve Samsung TV. In the beginning I noise would be constant there when the TV was on, poor color quality only Netflix would be super clear. My dog slam his tail on the right bottom corner and the screen crack, which I have no idea how it seems crack when is on but looks perfectly when off. I can't watch tv it turns off in 2 second. The insurance nor Samsung will not cover this is not consider a technical problem. I still need to continue to pay this TV and pay for a new screen. Very disappointed Samsung will not help me at least pay for the screen and I will pay the labor. The screen is way too fragile I don't recommend this 65inch curve Samsung. .

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing this Samsung TV. Your user feedback is very important to us and will be shared with our TV team for future improvement.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 3 out of 5 stars

    Well it's not like how the 55" looks like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the 65" does look exactly like the 55". I asked the sales guy told me it does, when it doesn't.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Line on tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    White line running across screen after the 2nd year? Why?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product get frozen and some screen and even with HD sometimes don't look good

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for your review of this TV.

      I am sorry to hear that you were not happy with picture quality.

      The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out.

      For assistance with picture settings and adjustments, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 1 out of 5 stars

    audio glich

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have contacted Best Buy and Samsung and have gotten NOWHERE..there is a glich in the audio and no one cares..Do Not buy this TV. I received a 2nd one with the same exact problem and when I contacted Samsung they told me there were NO reported recalls on this model with this problem. Yet it was on both sets. Live TV, recorded TV, doesn't matter when listening there's a hiccup where you can detect a blank when listening to people speaking, singing and whatever. Very annoying. Multiple syllable words Not coming threw. You will hear on a word such as "multiple" you could hear something like "tiple" or "mul ple". It's very obvious.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      ally:

      Thank you for purchasing this Samsung TV. I am sorry to hear that you are experiencing issues.
      Your user feedback is very important to us and will be shared with our TV team.

      -Samsung Ambassador Samsung