Customer Ratings & Reviews
- Model:
- UN65MU6500FXZA
- SKU:
- 5773847
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and curved screen of the TV. They find the setup process easy and are pleased with the price. However, some customers have concerns about the remote control and glare on the screen.
This summary was generated by AI based on customer reviews.
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 months screen busted 1,000.00 piece of junk plastic. No warranty!!! From Samsung. The guy hung up on me!!
No, I would not recommend this to a friendDon't know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HorriblePaid$1200 to get product damaged no refund
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great TV, bad service plan.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First let me start by saying I love my 65" UHD curved TV. Great color & definition. Best TV picture I have ever seen but the Geek Squad service plan is super frustrating if you need service. I was just on the phone for over 45 minutes and spoke to at least a dozen people, transferred about 10 times, hung up on 3 times and all this for a remote control that stopped working. I would think again about spending $330 for a service plan that puts you thru the mill when you need service. I would highly recommend the TV but not the service plan.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this TV for a year and a half, it has been a outstanding TV, I have had no issues with it at all, love every feature it has to offer, but I don't use them all, no problem with picture, sound or internet, was worth the money.
I would recommend this to a friend - Pros mentioned:Curved screen, Picture quality
Awesome TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this TV and so do my friends and family. Great picture quality and it makes me happy every time I sit in front of it. Movies and sports are really a joy to watch. I always buy my TVs at Best Buy and that will continue. Buy it ASAP!
I would recommend this to a friend - Pros mentioned:Picture quality
0555465873
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Tv, picture is awesome ,sound is great. The universal remote is the Bomb
I would recommend this to a friend Best TV I have purchased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV i bought back in 2017. Has everything needed to use it and install all your favorite app to it. Is
I would recommend this to a friend- Pros mentioned:Picture quality
Bang for your Buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 65" curved for $849, wow. Easy hookup, very good picture, can't beat the price. Picture is very good at angles, bright picture.
I would recommend this to a friend Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv use it still after 8 years, I love it so much
I would recommend this to a friend- Pros mentioned:Picture quality
Great Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV at Best Buy online in 2017 for my primary residence. Writing this review at the end of 2020 I can say this has been a great purchase. Picture and audio are both fabulous.
I would recommend this to a friend Better options...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1. Bland and inaccurate color 2. Not flicker free, very low and irritating 120hz PWM backlight 3. Can't do judder free on any source, this includes BluRays @ 24P :/ Up the budget a touch and get something worthwhile like a Sony 65X850E or a lot, settle for 55" and love life with an LG 55C7 OLED and rainbows and unicorns.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Jodinheim,
Thank you for purchasing and reviewing this Samsung MU6500 4K TV. We value your user feedback and will share it with our product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are also live on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
RIP OFF
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expected this TV to last for years. The wifi went out - I bought an extended warrenty; wifi couldn’t be fixed- they gave me a refund for tv but not the warrenty. I still had another 1 1/2 years left.
No, I would not recommend this to a friendDISAPPOINTED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE TV HAS TO BE RESET CONSTANTLY! THEN IT CRASHED RIGHT BEFORE MY GEEK SQUAD PROTECTION PLAN RAN OUT
No, I would not recommend this to a friend