Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
Samsung tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This samsung tv is pretty good! It has held up well to my 3 year old and still works just fine.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this tv. as promised it is easy to set up, Hangs on wall nicely picture is good sound is good I like it
I would recommend this to a friend Great Picture. Mounting instructions are wrong.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but if you are mounting it to the wall don't follow the instructions. You'll need longer bolts than the instructions call for.
I would recommend this to a friend- Pros mentioned:Price, Tv quality
Samsung 4K 65” 7 Series
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV at a Great Price! Smart TV functions is the best with apple screen mirror
I would recommend this to a friend - Pros mentioned:Color, Picture quality
I love my new Tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great, it was way too set up, vibrant colors, easy to find channels. So far I haven't had any difficulty with it.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Internet connectivity
Good but had connectivity issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and the quality of the TV was as expected. The issue I had was that every time I turned off the TV and turned it on a few hours later I would have to hold down the power button on the remote to get the TV to reconnect to the internet. I read up on the issue and this is common with some Samsung TV's. It was an annoyance that I had to reset the TV each time I turned it on which then added time for the TV to get up and functioning. I decided to go with a different TV and return this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Runner123:
Thank you for sharing your review of the Samsung TU7000. I am very sorry that issues with your TV have caused you to return it. I completely understand your disappointment.
It is possible that your unit was either defective or required adjustments in settings. Nonetheless, I do sincerely apologize for the let-down.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV - light weight for size and great, crisp picture. Easy online ordering and quick delivery. Delivery guys were polite and conscious of Covid related delivery concerns.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, clean & colorful. Easy to operate & light weight. Outstanding value!
I would recommend this to a friend - Pros mentioned:Picture quality
User friendly but fragile.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is spot on with this TV. the ability to add and interact with apps is extremely easy. If you have Samsung appliances they connect seamlessly. It also seamlessly works with my Dish network. The only caution is these types of TVs are fragile. Do Not transport this or set it down flat. The screen will shatter. If you are picking this up. You will need a truck or SUV with tie downs. If it flexes, it will break.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Crystal Clear Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality for a better price! Highly recommend this TV to someone who wants quality at a budget price.
I would recommend this to a friend - Pros mentioned:Color, Ease of use
Great color
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. Excellent color and easy to use. Love the Samsung apps.
I would recommend this to a friend - Pros mentioned:Tv quality
NEW TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks great in our room. The size was perfect setup was a breeze. Added a firestick and get lots of channels with great movies
I would recommend this to a friend - Pros mentioned:Color, Picture quality
We love Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV. The color is so vivid, The quality of the picture is amazing. I will keep buying from Best Buy and Samsung
I would recommend this to a friend - Cons mentioned:Remote control
So Far so good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice TV for the price. The included software is a little clunky and slow, easily remedied with a Roku stick or Chromecast. The Samsung TV channel is also a nice bonus with some interesting channels. I've only had one issue with the TV not responding to the remote. Power cycled the TV and everything came back on. I can't really speak to how long this until will last. All in all, if you have realistic expectations, this is a pretty nice TV for the money.
I would recommend this to a friend - Pros mentioned:Picture quality
great picture
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, light weight-easy to set up with wireless cable or plug in usb
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product. I expect it to last several years, but for now, I highly recommend anyone to buy one. Fast change between functions, nice image and sound quality. The bad part is that it seems you NEED to create a Samsung account in order to setup the TV, and it's not that easy. People that are not very familiar with this kind of stuff may find it somewhat difficult.
I would recommend this to a friend - Pros mentioned:Picture quality, Tv quality
Great Quality and Value.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and quality image. Smarter than other smart TV's. Awesome price.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Would buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, color and easy to set up! Takes a bit to get used to new online platform.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Easy to set up w/ great picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We found this TV very easy to set up. It's super light and 2 simple snaps to put the legs on it. The picture quality is fantastic.
I would recommend this to a friend - Pros mentioned:Picture quality
nice tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture quality very nice and easy setup but samsung has problem on this model that doesnt always detect firestick properly
I would recommend this to a friend