Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Tv quality
love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.installers were excellent, tv is great. this is it.
I would recommend this to a friend - Pros mentioned:Picture quality
Clear picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great HD TV. Very clear picture and easy to set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV for the price!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture, great upgrade for our living room!
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, but does have a small glare in sunlight compared to our older Samsung.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Entry Level 4K TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great entry level TV good picture, happy with the purchase
I would recommend this to a friend - Cons mentioned:Reliability
Didn’t last.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted just long enough to stop working after the warranty. Would not recommend.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
65 smart tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv at a reasonable price and great picture
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice picture. I have no complaints about it.
I would recommend this to a friend - Pros mentioned:Price
In love with the imagine quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t ask for a better price for the right tv .
I would recommend this to a friend - Pros mentioned:Picture quality
Decent picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television has a decent picture but occasionally it will have a kind of stutter effect and that is even on shows without much action to it. The sound is better than I expected. Sometimes when I switch to my Xbox the remote won’t work when it’s on the Xbox but works fine once I turn the Xbox off.
I would recommend this to a friendBrand response from Samsung
Posted .Hi BrianW,
Thank you for purchasing the Samsung TU7000 and for your review. We appreciate your feedback regarding your picture quality and the effects you are experiencing.
If you notice blurring or juddering on the screen, you can try adjusting the Picture Clarity Settings function to improve your picture.
Go to: Home > Settings > Picture > Expert Settings > Picture Clarity Settings
To control your Xbox with your TV's remote, ensure that Anynet+ (HDMI-CEC) is turned on in your TV's settings. With Anynet+, you can control external devices that are connected to your TV with HDMI using your TV remote.
Press the Home button your TV remote, and then navigate to and select Settings > General. Select External Device Manager, and then select Anynet+ (HDMI-CEC) to turn it on. Next, connect an external device using an HDMI cable, and then turn on the device - it will automatically connect to the TV. After the connection is established, you can access the connected device's menu using your TV remote and control the device.
I hope this helps. For further assistance, please contact Samsung Customer Support:
1) Phone: 1-800-SAMSUNG / Available 8 AM - 12 AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/contact/
3) Text HELP to 62913
4) Samsung Members App
5) Facebook Messenger: https://www.facebook.com/samsungsupport
6) Twitter: https://twitter.com/SamsungSupport
7) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv fir the price a good value I would recommend
I would recommend this to a friend - Pros mentioned:Picture quality
great tv for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture good color overall very pleased with tv
I would recommend this to a friend - Pros mentioned:Ease of use
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv Easy to use. Easy to put the legs on the tv
I would recommend this to a friend - Pros mentioned:Picture quality
Good picture for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a good picture for the price. Would buy again.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome and beautiful picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV Bigger than expected, but makes everything pop.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Love the quality. Would buy this again.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV for the Price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super Fast and Clear Image Would recommended 10/10
I would recommend this to a friend - Cons mentioned:Volume
sound defect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume would come on and then go off unexpectedly and then I found out after returning the item that this specific model has know issues in addition to the volume defect. Would have been nice to know before purchasing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Digivens,
We value your feedback and regret to hear that you weren’t completely satisfied with your TU7000 TV’s sound quality. Please know we are always here to help, and we could have assisted in providing adjustments to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Advisor
Great TV for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV for the price. The color and picture clarity is impressive. I would agree somewhat with some reviews saying some dark scenes could be clearer, but it is rarely an issue. The TV connected to all of my equipment automatically, pretty amazing. I wish that changing some of these original settings was easier. Overall, the issues are minor and am satisfied with this purchase.
I would recommend this to a friend- Pros mentioned:Picture quality
Very good I love it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good just what I needed for watching football
I would recommend this to a friend