Customer Ratings & Reviews

I love how this thing looks with my PS5!!!!!! An amazing view........it could’ve been equipped with a 3.5mm jack for my 400w Logitech computer sound system, but I’m using my Polk Audio soundbar (also from BestBuy).

It was the only tv that I could purchase but I can not say I’m disappointed in my decision to buy this tv. It’s great for a small to medium sized living room.

The TV was delivered on time and was easy to setup and hang with some help. The trouble began a couple of days later when all of a sudden the areas that were exposed suddenly became over exposed and yellowed/whited out. Not sure what's causing this but it comes and goes all of a sudden.

The representative was so knowledgeable and helpful, I was able to get my product in a timely manner and picked up my tv stand at a nearby location, everything was done and ready by the time I got there. Great experience. Thanks!

Love my new tv, huge for my room size but it works. I like that I can download the remote app on my phone which helps if we lose the regular remote. The sound could be improved as it needs to be turned up high to hear loud

Samsung doesn't disappoint! I went big for my bedroom and love it! Smart Capable with Voice, Tizen OS with ability to add ALL the apps you want - Netflix, Disney+, Prime Video, Hulu, YouTube and more.

While I like the tv itself, there is this issue with storage space. Why buy a smart tv if there is an issue with storage space. It seems pointless to have to use an extra device to watch tv when I have a smart tv!

This Tv has a lot of good features but is missing some stuff I was expecting like: More than 2 HDMI port. Remote has not backlight. Great things about it: You can connect Bluetooth speaker to Tv. Quality of image is great.

The first time I came in I waited 10 to 15 minutes for a sales person , when one came he knew nothing about t v s, .so I left . I returned later and the person who waited on me rpthis Time knew every thing I wanted to know , was extremely helpful with my purchase .

This is my 2nd TV that is identical. I wanted another for my upstairs, and this is a Gem! Love it! The initial turn on and connectivity to my WiFi could not be easier, just follow the voice prompts and bingo!

Nice features. I have bought many Samsung TVs over the years to take advantage of the interchangeable remotes. Maybe 8 in total so far. Enough to notice a pattern: over-the-air reception has deteriorated with each model. I suspect Samsung is really pushing this streaming services, SamsungTV. The reception on this model is so low that I could imagine the company is trying to discourage antenna TV all together. I have a used several $100 plus antennas and barely can get any channel at all. Once I started to suspect this, I grabbed an old convertor box like the kind from the days of CRT TVs when analog transitioned to digital. One with HDMI out -- they still sell them at BestBuy and all the big box stores. Guess what? All channels came in clearly with a dinky, rabbit-ear antenna. I even tried the rabbit-ear antenna with the Samsung just to be sure. Nothing. The internal reception of this TV, in my opinion, is hobbled by design. So, unless you plan to use cable or only watch internet channels offered by the manufacturer (which aren't at all bad), you may be disappointed. I noticed this problem with my other models of this brand. When I had a chance to use my partner's TV of a different maker in the same space, I formed this theory. I think Samsung really wants to sell a monitor/ internet media box. Not a something you can use to access antenna TV -- something the cheaper brands seem to do effortlessly.

I recently upgraded my living room TV from a 52" Samsung, over 8 years old to this super sharp 65" Samsung with fantastic clarity. I can't believe I waited so long to upgrade. Really happy with this purchase and the sale price.

I like the TV and it's connectivity to all my devices. The picture is solid but the fact that there is only 2 HDMI ports is disappointing. I'm not a huge fan of the old style remote and the lag of the remote. The price point was solid so despite the downfalls it is worth it for a solid TV.

Picture Quality AMAZING The tv started buzzing after a week, the buzzing gets pretty loud. thought it was the speaker so I muted them, turns out it’s the actual tv. Sent a request to Samsung and haven’t heard back yet.

The technician was awesome that came to advise me on my purchase. She was very helpful and measured the space where I wanted to put my new Television. she was very resourceful on what brand I should purchase. Thank you

Enjoying every minute of my new TV. Very easy to hook up. We only had one problem hooking up my Bose sound system. Had to by an adapter to go from analog to optical. All is good now.

I upgraded from Samsung 55” to this 65” for almost the half the price that I paid a couple of years back for my 55”. The graphics are not the best, but not too bad either. Some dark scenes you can feel the back light is just too less. I bought it for HBO Max, my old tv did not have it.

I got this TV less than a month ago and literally, the second time I turned it on, it showed a white line and took almost 5 minutes for it to continue. I tried to turn it off with the remote and it didn’t do anything. I thought maybe there was a glitch... no! It freezes almost every other time I turn it on and would take forever for it to finally load. This was my first time getting a Samsung and I will never do that again. I always had LGs. Picture quality is good but not worth dealing with a brand new TV freezing. I went into Best Buy to see what they can do and they suggested me unplugging it while it’s on... still not working.

Okay so the first delivery attempt was delayed only God knows why. However after chatting up with customer service 3-4 times, the product was finally delivered... Welp the tv came well packaged and functional, what's important. 4 stars BB

Glad with purchase of Samsung 65 in TV. Fit just right in our family room. Smart TV features amazing and great instructions on removing from box and assembly. Very pleased with product.