Customer Ratings & Reviews

Great TV for the price. Outstanding delivery service and easy to set up. My only issue is the stand, too wide apart for our Entertainment center. But I was able to buy a universal stand.

We are very happy with our new tv. Samsung is a very good brand, Best Buy is our go-to electronic store. They stand behind what they sell.

This was not the TV that I originally came to buy, due to say I do like it. I just wish that I had more time to buy the extended warranty.

My Samsung tv is amazing. The vibrant crystal clear colors the screen puts out is just the best hands down. I recommend buying this tv if you like quality. I give it a 10 out of 10

This is an awesome TV with some really cool add ons. I am someone who doesn’t usually use cable but I realized after buying the tv that they have some deal where you get a couple of cool channels for free.

This TV doesn't turn up loud enough where there is fan noise in the background. The picture quality is great when it works. I purchased this TV in February and it has been down for four weeks waiting for Samsung to send the repair tech parts to fix it. This TV is five months old and already has to have the mother board and other parts replaced. I recommend purchasing any item at a store that will replace it not repair it. If this TV has this may problems I really just want another on but this wasn't an option with Samsung or Best Buy

Great service from Justin. Together we reviewed my needs and with his professionalism, knowledge and final suggestions we honed in on this Samsung TV and soundbar.

It's a decent tv especially for the price. However if you have the extra money I would go higher up in their series of tv's. I would get a 8 or 9 series because the gitter and motion flow of the picture while gaming or watching sports is not too good.

For the price this is a great TV. I only use it to screen mirror from my phone. All I have to do is tap the side of the TV with my phone and press start sharing and it displays my phones image.

A week after having this TV the color would randomly mess up and the volume wouldn’t work. I had it exchanged, last month made a year with the TV and now it will not turn on unless I unplug the power cord for at least 30 minutes. It then will power on for no longer than 30 minutes. I have been on the phone with Samsung customer service for 3 days and they are wanting me to pay hundreds to have it fixed. Complete waste of money and time.

Works great! The kids love it and the Smart TV functions are hard to beat!

We love our new Samsung TV. The colors are so bright and vivid they seem to jump from the screen. This is our first smart TV and boy are we spoiled. I can't imagine going back to anything less. We are enjoying our new TV and are very happy with our purchase.

Excelent purchase! Our shopper Zoeyh C. Was amazing at explaining features among a couple of options and this was our best option! We even bought the sound bar !!

I was disappointed that I didn't get the remote or directions with my open box purchase. I was told that the t.v. was tested and worked. I spent $25 to buy a remote. Please reimburse me for the added expense.

Absolutely Love the Samsung Brand. Especially their Phones and TV's. Will definitely come back to Best Buy. 4th TV we have purchased through them. Love their service as well. Incredible TV!!!

The TV is trash. This supposedly has the Smart OneRemote, but we received what can be described as a 10year old hotel remote. The interface is also “hotel” like and half the options are greyed out. Unable to use the voice assistants function, as the option isn’t even listed. I tried to contact the store to ask about a replacement was told that’s how it is. I called another Best Buy and they confirmed it should have a OneRemote as ALL Samsung TVs in 2020 have it.

Fantastic TV but even better was the experience with the Best Buy installers. Its been a long time since ive had such professional, friendly and efficient people.

Pros: The TV does the job. It displays the content I want. Good picture quality. Reputable brand. Easy to set up out of the box. Cons: I formation overload. Remote layout is too cluttered. Samsung tried to squeeze in all these options but sacrificed on finger space. I find myself clicking buttons unintentionally. Having to navigate to my favorite apps each time i turn on the TV is difficult and inefficient. I upgraded from a TCL Roku TV and the ease of use on that Tv’s remote beats this TV’s by a mile!

It is the base model smart TV and I think you can tell. It seems like it should be more crisp but overall it is a great TV.

Picture is great. Problem is that the pre installed apps are not removable and they use up about 3\4 of the storage space. Worst part is that I don't use any of them. Also the response to buttons gets slow and it stops responding. Causing you to have to restart the tv or run the device care app. This happens at least once per day. Also the TV was supposed to be Amazon Alexa compatible. It is not. Even though it says so right on the box.