Customer Ratings & Reviews

great experience with best buy... was very skeptical at first because of past experiences with other companies but this delivery was a slam dunk....

It is what it is. This was purchased as a Giveaway at a company Christmas party. I have seen them and they are a good value, but nothing special.

Great TV for price. Good black levels and decent audio. IP control for integration with various smart home systems.

We really like our Samsung but it seemed very hard to set up and program. Some of it was the Best Buy person setting it up and some problems seemed to be the tv.

Reviewed the product online. Saw 4 were in stock, picked up in store. In and out in 19 minutes. They assisted with loading into my truck. Smooth and easy experience.

Decided to pay a little extra for a brand TV, and was not highly impressed with graphics. Everything works great, I like the TV but the price was on the higher end. I probably would have been satisfied with an average TV!

Great tv for the price. Easy set up and quick responsive menu. Just what you want out of a tv. Not the best out there but affordable and great almost tv users.

This Samsung is well-worth its cost, which is modest considering its size and features. I had it mounted in my outside gazebo, and I have had no problems with either its functioning or its WiFi access in my back yard.

This is the first Samsung TV I've purchased. I will only buy Samsung TV's from now on. I like there smart TV's better. Better technology and apps in my opinion.

I don't envisage having a problem with this TV in the nearest possible future. It's been a great experience from the beginning. I stay glued to it when I get my free time.

I am truly satisfied with this purchase, so far no fuss and what i didn't know is i could connect my phone via bluetooth which is AMAZING.

I bought this for a work site display setup. Seems to work pretty good, even in a dusty construction environment.

Biught this for my daughter for her new apartment. The colors are fantastic. She loves all the apps that come on it so she can just stream all day.

I bought this TV and returned it the very next day. Everything was great about it except the brightness level. Measured in nits, it has about 265 which is VERY low for a UHD TV. We took the brightness level to the top and when watching dark, moody shows it was just too dark. This replaced a smaller, earlier model Samsung I bought last year (transferring that TV upstairs and needed a replacement for the living room), and compared to that TV, it was just horrible. The contrast, clarity, and everything else was good, but the severe lack of brightness made it unwatchable. You get what you pay for. I'm very surprised Samsung actually sells a product like this. I sprung for a more expensive Samsung model with a higher nit count- it was well worth it. Also, Samsung makes it very hard to find out the nit count information on their TV's. You have to dig to find it out. Maybe this is why. I know it's cheap- but buyer beware. You'll be disappointed. (Note: And by the way, this is NOT an advertisement... if you get the Best Buy credit card, they offer 12 to 24 months interest-free financing depending on how much you shell out for a product. If you can't afford a more expensive TV, this is one way you can. Just saying... I've had the card for year. It's actually really useful for instances like this.) Also, the TV was so bad, that my roommate actually offered to pay for half if we upgraded a better TV. I totally took him up on it. ...and used the Best Buy credit card. Now I have two years to pay it off (the new, better one) before they start charging any interest. : )

my personal experience at best buy was handled very professionally and also delivery and set up of tv was excellent. they also answered all my questions. well satisfied.

Purchased this tv 2/28/20, installed it and it was great, picture quality was awesome. Next day turned it on and the colors were off and image's were ghosting. I googled the issue and they said to unplug it wait a few minutes then plug it back it. That solution worked but that is ridiculous to have to do everytime on a brand new TV. I have noticed this happening on power up after being used. This has happened 3 times already, each day I power it, this morning was the final straw. This should not be happening on a brand new TV. Who knows what this means for the lifespan of the TV. Very disappointed.

I’ve only owned Samsung TVs for a very long time. Not disappointed at with this purchase either. Quality is great all the way around.

Picture is great but remote to TV response time is insanely slow regardless of internet connection or not. It won't bug you at first but day 2 your already like holy smokes.

This tv is great! It has all the apps I need and the internet available upon wifi. The color is vivid and its true to its 4k! placed in our living room above our chimney!

this TV is has a good feature and best by gave me a good home delivery service thank you. will buy again!