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Customer reviews

Rating 4.6 out of 5 stars with 14488 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 554 Showing 11,061-11,080 of 14,488 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek sq due 12/14/22 to set up so hope they are on time they are also bringing all equip & TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is beautiful and an overall good product! The only thing that bothers me about it is the fact that it sometimes lags when using the remote. Also, the volume fluctuates a lot which I find strange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $542 after tax (was on sale) I can't complain, this is a great budget tv, of course you do get some trailing as you will with any led tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung TV! We’ve had it for just a few weeks and we replaced a slightly smaller Samsung that didn’t get some of the newer apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is Samsung Are amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 1st time in my life that I bought the biggest TV for my mom and this TV was amazing got it on black Friday cell

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 6000 series was far superior. This TV's UI is clunky, actions are slower to take place, sound & picture quality are inferior (compared to the 6000), but it is still a great TV. I only complain, because you'd think a newer series would be better. I wont stray from Samsung because they make great products, but if you can afford a more the better more expensive models, do yourself a favor (I should have). I would still recommend this TV to those on a tighter budget seeking quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good TV, could be better tho. It runs a little slow and sometimes the picture quality isn’t at its best. Get this whenever is on sale.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, silter,

      Thank you for your review and feedback on the Samsung TU7000 TV; we are happy to hear you are enjoying it. Please know we are here to help you and have a few tips to help improve your interface speed and picture quality.

      First, let's make sure that you are running the latest software. To do so, go to Settings>Support>Software Update and update if needed.

      Next, you may also want to optimize performance with the self-diagnostic tool, which checks memory further, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.

      To improve picture quality, go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:

      1) Standard: This is the default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: It is suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image.

      If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat with an agent
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and product. I’m waiting on my other items to arrive. I’m getting a call from customer service weekly to reschedule my delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4K Samsung TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for the price. Only thing I’m not a fan of on Samsung is the tv seems to freeze up and need a head reset from time to time. I have an LG TV too and never have that kind of issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TV!!! For streaming, watching Ultra 4K. Able to connection my smart pgone without any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicest salesman ever. No hard sell but answered all our questions. Gaveus all the options on all tvs. We love the one we chose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Don’t like that I can’t see regular tv channels but in all great TV and purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I ever purchased. Great experience with Best Buy... and it was actually my first purchase at Best Buy also. Many more to come, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV to use at work as a digital reader board, and we loved the Samsung TV so much it now just plays pet TV for all our employee's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good tv I like it its for my brother in law Chris Adams he purchased it not me I don't know what he did that has my name &email involved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new tv online in the parking lot and they had it ready for curbside pickup in minutes. The whole process was easy and very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase I don't regret buying the tv and specially choosing BestBuy always the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value fir the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the price. We have lots of tvs but not used them much. Great forvaddional areeas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid response time for gaming. Good for sports and all around the best bang for your buck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good... I bought also the same model but 43 inches and it was broken after 10 months...

    I would recommend this to a friend