Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
Very happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new 65 inch television is awesome. The installation was done quickly and efficiently. I would recommend Best Buy for all electronics.
I would recommend this to a friendIt’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv sound is very low unless u out it at 100. It could be better but won’t be buying again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DELL,
Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big to fit in my subaru impreza so had to use a truck to deliver. Nice thin look, was surprised it came with free channels to watch, Only compliant is that I was the display was brighter.
I would recommend this to a friendExcellent Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th Samsung large screen tv I have installed throughout my house. No problems with any of them so far.
I would recommend this to a friendGreat Value TV, and nice screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV, no complaints, definitely a heavy tv to carry, but really good. Relly cool opening and closing animation
I would recommend this to a friendA good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not sure about this particular Samsung but after a chat with the sales person, I purchased it. It has turned out to be a great purchase so far and I cannot complain.
I would recommend this to a friendOverall very happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not very loud even if you want it to be. Smart view works perfect. A little slow in "pressing the button" and it actually moving on the screen. But the delivery guys did a great job!
I would recommend this to a friendWe like it a lot.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This may not be the best Samsung TV available but for us it is very good. I thought we got an excellent price on it too.
I would recommend this to a friendSamsung TVs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying both of our new TVs. They did a nice job with the install, too. Fit in perfectly in our new home
I would recommend this to a friendTV gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my daughter and her family. So far they seem very happy with the TV.
I would recommend this to a friendNew TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV! It works well and the installation was smooth! I like the way it looks on the wall too!
I would recommend this to a friendAmazing pictures
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv. I haven’t bought a new one in years….it is amazing how far technology has come in such a short time.
I would recommend this to a friendNone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv works great. Still trying to learn more about it. Looking forward to being able to get rid of cable and saving some money with streaming on the internet
I would recommend this to a friendWould recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung products, I bought the series 6 in this TV for my bedroom and wanted an upgrade from my living room. So far so good I love it!!
I would recommend this to a friendHappy with my Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Samsung 65”Led 4K UHD , and the purchase was a a breeze. Just order online and they give me the time of pick up , kudos for Best Buy .
I would recommend this to a friendLove the TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV and service from Best Buy. Very helpful in explaining the options of the TV. Made buying decision very easy.
I would recommend this to a friendMY Big Screen TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is better on my wall than it was on the store's wall. Still going strong after all this time.
I would recommend this to a friendGreat price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 version of this tv one is each room love them, I would recommend a sound bar to go with it.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is amazing I’m still learning how to work everything on the TV thanks to the salesman that showed me all the features of the TV he was great
I would recommend this to a friendHouse Warming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV for my daughters house warming gift. What a great TV. Easy install with full streaming capability.
I would recommend this to a friend