Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- |
- SKU:
- 6401722
Customer reviews
Rating 4.6 out of 5 stars with 14488 reviews
(14,488 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
So far so good. Only had for two weeks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good had to wait a week for delivery. Salesman did not tell me that. Delivery went smooth in and out. We unpacked and setup no problem.
I would recommend this to a friendRated 5 out of 5 stars
Awsome
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is pretty huge in my opinion the bluettoth option to connect your phone is awsome watch just about anything in there
I would recommend this to a friendRated 5 out of 5 stars
Tv mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two techs were extremely friendly and very knowledgeable. I thought they did a great job and would hire them back afain
I would recommend this to a friendRated 5 out of 5 stars
Tv view
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I broght this TV for my Son's New apartment and he loves it...It was very reasonable in price
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. I like the menu navigation and the available apps that Samsung offers.
I would recommend this to a friendRated 5 out of 5 stars
Delgado familiá time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase for our familiá. We enjoy watching movies together as a familiá. We can't forget about football. GO HAWK'S
I would recommend this to a friendRated 5 out of 5 stars
Best TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying this size for a TV, I would say I should've done it years ago. Great tv option.
I would recommend this to a friend- Pros mentioned:Price
Rated 3 out of 5 stars
65 in tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you can't go wrong fits perfectly on my wall.
I would recommend this to a friendBrand response from Samsung
Posted .Hi ARCADIAN34,
Thank you for purchasing Samsung’s Crystal UHD 4K TU7000 Smart TV. We are happy that you are enjoying your TV!
If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. Simply call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your salespeople are extremely knowledgeable And very helpful. They had taken time to listen to what I wanted and addressed it accordingly
I would recommend this to a friendRated 5 out of 5 stars
Purchased for Giveaway
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Purchased as a giveaway for employee incentive! Purchased one for myself :)
I would recommend this to a friendRated 5 out of 5 stars
Dope tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color display on the tv high quality. Its perfect for a bedroom or living room. Love the feature where you can connect your apple music.
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good knock on will. I’ve had the tv almost two months m. No problems like other reviewers have had.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great in my bedroom. Sad theirs no audio output but other than that it’s terrific.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic TV for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has everything you would want especially at the price. The game enhance mode is awesome for the PS4. Very pleased with the purchase.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great T.V. for my Dads Alabama room looks good on the wall. I would buy for myself but need more then 2 HDMI ports.
I would recommend this to a friendRated 5 out of 5 stars
Awesome tv !!! Super big screen!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is awesome! I bought it to play video games and resolution is amazing on this thing. Even has a automatic game mod picture. Very happy!
I would recommend this to a friendRated 5 out of 5 stars
Excellent tv with wonderful graphics
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this new tv for our living room. The graphics are amazing and we love having family movie nights in the living room now.
I would recommend this to a friendRated 4 out of 5 stars
Samsung 7 series 65 in tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.65 in Crystal UHD samsung was chosen after the samsung Q70A was not available for a gift. No issues with this tv other than the reflections can be annoying.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Samsung just average
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was pretty good but there was a problem with the picture and sound sync, so I returned the item and replaced it with a Sony.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Belinda:
Thank you for your review of the Samsung TU7000 TV and for sharing your experience with sound sync that has caused you to return your TV. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Solutions
Rated 4 out of 5 stars
Meh.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent tv. I would have gone with something else, but needed a tv in a rush and this was a good deal. The picture quality did not blow me away. The 4K did not blow me away.
No, I would not recommend this to a friend

















