Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
Satified Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We found this product extremely pleasing to our expectations
I would recommend this to a friendNew
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good TV and Best Buy gave a great deal thank you
I would recommend this to a friendAwesomeeeee!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV converts everything to 4k with its Crystal processor. even movies that are not 4k gets converted to 4k. this is simply brilliant
I would recommend this to a friendMinding My Business
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy for the asking price. I was not shopping for a new tv, but this spoke volumes
I would recommend this to a friend- Pros mentioned:Picture quality
65" Samsung TU7000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great pretty easy to work around the controls but needs a soundbar to get any volume.
I would recommend this to a friendBrand response from Samsung
Posted .Norseman:
Thank you for purchasing the Samsung 65" TU7000 UHD TV and for sharing your thoughts regarding the sound quality. To tune the sound to your liking, you may want to try adjusting the several sound settings to suit your personal sound preferences. You can change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at:
1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Advisor
Excellent SmartTV from Samsung
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this UHD SmartTV for use on new, screened-in porch. Excellent display, brightness and clarity even during sunlit hours.
I would recommend this to a friendSamsung - 65" Class 7 Series LED 4K UHD Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the product. It's all we were hoping for. No problems with the installation and a very good deal for the price.
I would recommend this to a friendAwesome television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great on time and very professional. When they were leaving told me if I had a concerns or questions to please let them know.
I would recommend this to a friendWe caught a great buy for $500.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Walked in with the model number for what we wanted, had made purchase, loaded it and on our way home in 15 minutes. Great in store service.
I would recommend this to a friendThe best one
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best one ☝️ y have 3 the same one in my room and each of the rooms 2 rooms I recommend
I would recommend this to a friendSamsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the best buy delivery team, and this TV is amazing. The price was very reasonable ,I highly recommend this tv.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV April 2022 - it is now September 2023 and the TV wont turn on. The tv standby light flickers on and off (looked like the back light would also flash briefly). I tried to turn the TV on however the TV was unresponsive and continued to flicker. Very disappointed. You'd think a 650$ tv would last more than 2 years.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Slow connection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great. Connecting to and using the apps (roku, HBO max, Apple, ect) is very slow. Locks up quite often.
No, I would not recommend this to a friend Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. There are a couple questions I have about the remote but that's it
I would recommend this to a friendLove Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the purchase. It was a gift and the the recipient is more than thrilled with the quality and clarity of the picture.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Clean, Clear, Crisp picture. Amazing sound. Very heavy and easily breakable for the price. Very expensive Tv.
I would recommend this to a friendBrand response from Samsung
Posted .Hi court4806,
Thank you for purchasing the Samsung TU7000 and for your review. We appreciate your feedback regarding the design of the TV.
Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Great TV needs eternal sound though
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is excellent, but the sound on it isn’t great. After about a month I got a Samsung sound bar for it and now it’s perfect.
I would recommend this to a friendExcellentt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always find products I need. Service reps very knowledgeable and helpful. Courteous when in my home setting up equipment.
I would recommend this to a friendOnce past your cold, robotic telephone system BB s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Continued... Started to shine. Westley, Sandra and Nick are worth their weight in gold. Calm, friendly, knowledgeable, and professional.
I would recommend this to a friendBrilliant Picture!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and clear screen! I have had this television for 7 months now and haven't had any issues. I love the free Samsung live tv!
I would recommend this to a friend