Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
Great Smart TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV! Great addition to our office! Graphics are great and love the smart apps on the tv
I would recommend this to a friendMy go to TV's
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 7 series is my go to for my typical installs. Decent price to value ratio and has all the apps needed.
I would recommend this to a friend- Pros mentioned:Picture quality
If you like terrible gradics
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two stars just because the sound is good. The picture is awful. The whole motion "perk" makes every movie look super generic. Don't bother watching any movies with cgi (which is impossible now and days) and it makes them look like cheap cartoons. We had our Samsung quantum replaced by this one due to the sound going out. Really regretting not just getting a sound bar :(
No, I would not recommend this to a friend Good value at such price range
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reason I chose this TV is its spec outperforms other brands and models in average with price range of no more and less than hundred bucks.
I would recommend this to a friendBang for your buck!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JBL could've done a little better with the sound bar quality and power. Subwoofer on the other hand is amazing 40hz. 9.1 subwoofer goes down to 34hz.
I would recommend this to a friend5 stars no problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems at all i would recommend to anyone looking for a 65" smart tv !
I would recommend this to a friendAmazing TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleasantly surprised about the added features and the free web based channels.
I would recommend this to a friendGreat TV for the Family.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and I'm loving it. But I do wish it has more than two HDMI in the back of the TV. I'll definitely recommend to friends.
I would recommend this to a friendOkay tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay tv for the price. Need hd hook ups and viewing services to look super nice but it's not a bad picture out of the box.
I would recommend this to a friendGood Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up but the set only allowed me to choose Spectrum as the carrier which is not my carrier. Screen seems a little washed out, perhaps that is due to size.
I would recommend this to a friendSmart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s probably a user issue, the Samsung TV app seems to override all other. The Hulu and Disney apps are so difficult to open and it’s frustrating and annoying.
I would recommend this to a friendNew TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying this new TV. It replaced one we had had for over 10 years or more!
I would recommend this to a friendGreat TV.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Works well with Apple TV, two moves and mounting jobs.
I would recommend this to a friendSamsung 65" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was fast and efficient. I am very happy with the Samsung TV I purchased. Quality at an affordable price.
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and great experience. Ordered product online but had to pick up in another state. Product was ready when arrived.
I would recommend this to a friendNice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv and really like it, i did not want to spend over 500 dollars on a big tv so this was perfect for my budget!
I would recommend this to a friendgreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this TV. the only issue I have is that it keeps changing my audio output to TV speaker instead of my surround sound system
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It is all that was anticipated. Even its appearance when not on is attractive.
I would recommend this to a friend- Pros mentioned:Price
Great for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because my old plasma went out. Wasn't planning on buying something new just yet, but for the money it's not a bad tv.
I would recommend this to a friendBrand response from Samsung
Posted .jsmoking:
Thank you for purchasing the 2020 TU7000 4K Smart TV. The Crystal Processor 4K transforms everything you watch to 4K. It's crisp, clear picture is 4x the resolution of Fulll HD. If you are experiencing any issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how display it is great the colors are vivid. I had no issues with this product.
I would recommend this to a friend